Michael's Restaurant Reviews Summary

Category: Family restaurant

Address: 1211 Benjamin Franklin Hwy, Douglassville, PA 19518, USA

Phone: +16103853017

Rating: 4.1
based on 172 reviews.

Food Quality

Pros:

  • "Salad bar is great. Highly recommend the salad bar. Lots of FRESH choices."
  • "The food was excellent."
  • "The breakfast options are fantastic."
  • "Their grape leaves are awesome!"
  • "Everything was delicious and cooked perfectly!"
  • "The food was good and the service was even better."
  • "Foods always excellent. Prices even better!"

Cons:

  • "The sliced zucchini or cucumber was dried out."
  • "They over charge for steak & eggs & I ordered medium it came to me well done."
  • "The whole meal just was not appealing."
  • "I did not find the food to be very appealing in taste or presentation."
  • "The veggie panini was absolutely disgusting."
  • "Food is very underwhelming not very good."
  • "The food was average nothing outstanding."

Service

Pros:

  • "Great local Restaurant/Diner. Been eating here for over 10 years and always have great service and food."
  • "Very Very Clean And Fast Service Very Respectful Employees And Good Food Also Very Relaxing Great Spot to Take The Family."
  • "Always have friendly service with a smile!"
  • "Our waiter was waiting on so many tables; he flying & he succeeded❗ Friendly, fast, & thorough ❗"
  • "Omg amazing service here!!!!"
  • "Friendly accommodating service. Love Michaels!"
  • "The staff are friendly and attentive to your needs and/or requests."

Cons:

  • "The service was poor took the waiter a long time before he came to our table of 12 to take out order then after that he never came back to check on us."
  • "The server didn't speak great English and was hard to understand then got irritated when I asked her to repeat what she said."
  • "The waitress gave us the wrong drink twice and didn't listen when I said I wanted hashbrowns."
  • "Waitress was miserable. Did not smile once."
  • "Server was very unpleasant. Gave us attitude about splitting the bill."
  • "Waitress had the worst attitude."
  • "The service was extremely poor it was almost like they did not want to bothered by us."

Cleanliness

Pros:

  • "Everything was clean and I felt safe with Covid-19 pandemic going on."
  • "It’s clean!"
  • "I went in during a slow time of the day. Everything was clean."
  • "Nice and clean comfortable atmosphere."

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