Portofino's Ristorante' Reviews Summary

Food Quality

Pros:

• "The food is always excellent."
• "Also food is delicious, home made pastas, and some of the best calamari I have ever had."
• "Food was absolutely amazing and the service was even better!"
• "Stuffed artichoke was out of this world! Food is delicious."
• "Food is cooked to order, everything is fresh."
• "Food was fresh, Owner and Staff so friendly and courteous. Food was fresh and flavorful."
• "The food is prepared with love and beautifully presented."

Cons:

• "But part of my Salmon was not cooked."
• "By the reviews I thought it's going to be a really good place but all the pastas we ordered were bland and tasted like nothing... The sea food tasted old or not cooked right."
• "The shredded turkey was full of bones which I had to keep sifting through my teeth to prevent from swallowing."
• "The calamari was dry and salty."
• "The food just was kinda boring. Seafood was either overcooked or undercooked."
• "Rubbery shrimp, grainy potatoes, greasy sauces, over cooked lamb."
• "Suspect previously cooked, frozen or chilled, then microwaved dishes."

Service

Pros:

• "Service has always been consistently excellent!"
• "Service was impeccable. Water was always full, wine was poured for us and the chef checked on everything."
• "Customer service was impeccable."
• "The service was excellent and everyone was very courteous and attentive."
• "Great food, courteous and attentive staff."
• "Service was exceptional and attentive and throughout it was balanced just right."
• "The entire staff was pleasant, accommodating and attentive."

Cons:

• "You could tell our sever had no interest in our table at all, just kinda yelled out the specials and ran off."
• "It was quite loud which is the only thing I can criticize with the dinner."
• "Service was horrible, got charged for a meal that the server incorrectly brought."
• "Garbage seating. Did not say reservations were needed."
• "The waitress who was pleasant up until I complained about the tuna being overcooked."
• "Poor service.. waited 15 minutes with no one in the restaurant to get our bottle of wine opened."
• "The hostess or one of the food runners (4/21) were definitely a little much with cleaning the table while we ate and constantly asking if we were finished."

Atmosphere

Pros:

• "The atmosphere of this place is also good and best place for family."
• "The atmosphere in the room was wonderful."
• "Great Italian food with a very comfortable atmosphere."
• "We were seated by the gas fireplace which was nice."
• "Nice atmosphere and great service."
• "The atmosphere was cozy. Things were in order and very clean."
• "It’s a comfortable atmosphere setting that doesn’t throw away the appeal of high-end restaurants."

Cons:

• "It was quite loud which is the only thing I can criticize with the dinner."
• "Loud dining room due to acoustics."
• "Very noisy dining area. Tables were much too close together."
• "Very close quarters with low ceilings, it can be very loud and very difficult to hear your companions without shouting."
• "As expected it was crowded...but LOUD."
• "If I had to say one negative thing it would be it does get loud."
• "Very disappointing. Nothing like it used to be."

Value

Pros:

• "I wish I could give more then 5 stars!!!!!"
• "I spent $16+tip. Easy recommendation."
• "The food is always excellent and the staff attentive for a reasonable price."
• "The price was super fair also for the excellent quality/quantity food we had."
• "Price is reasonable, we always end up going all out yet it doesn't break the bank."
• "Reasonably priced, and oh so worth every penny."
• "Quality at a reasonable price."

Cons:

• "Overall left feeling kinda ripped off."
• "The place is super expensive for the amount of food you got on the plate."
• "When we asked the waitress the cost for dessert, even the kids gasped. $10."
• "Had specials for two, appetizer, gift card for $50, brought wine, and still $100+ for dinner bill."
• "The portion was small and the sauce was not spicy or flavorful. it tasted like canned tomatoes."
• "Cost was fairly high but considering the quality of our meals, it was a fair price."
• "Owner did handle the situation professionally, but we don't think we will return."