Crystal Diner Reviews Summary

Food Quality

Pros:

• "Absolutely excellent food. And our server was truly incredible."
• "The french toast was good."
• "They have a lot of delicious food and desserts."
• "The food was fresh and delicious."
• "They have the best omelets, full of whatever you want!"
• "The food was very good! Hit the spot right where it was needed."
• "The food was great beyond my expectations."

Cons:

• "Everyone's stomach hurt after eating the cold disgusting food."
• "Food was terrible! Could’ve made something better at home for cheaper!!"
• "The chicken was halfway cooked, had no taste, and the wing sauce was watered down."
• "Absolutely disgusting. There was mold in my fries."
• "The Food was had very little taste. The Burger was terrible at the coleslaw was very dry."
• "Food was just eh, eggs weren’t good and home fries were underdone and gross."
• "The food was quit awful."

Service

Pros:

• "Had great service. The waiter refilled coffee, brought napkins without even asking."
• "Our waiter was good, quick, got the order right...and refilled drinks."
• "The waitress was attentive in refilling our coffee."
• "The service was exceptional, Geri was gracious and funny, and the food was awesome!"
• "The wait staff is superb."
• "Service is, however, really good. The wait staff and hostesses are very attentive."
• "The service was very good, and the diner was very clean."

Cons:

• "The staff were rude and serve us the wrong food, then waiter quit because of how bad the staffs were."
• "Service was slow even though the place was mostly empty."
• "The waitress messed up the order."
• "The service was pretty awful, our waitress had a constant attitude."
• "Waited a little bit for anyone to acknowledge us after sitting."
• "Waitress was cranky. Bug in my salad."
• "Waiter was incompetent and very short with us."

Cleanliness

Pros:

• "This is a typical jersey diner with your shiny mirror decor every where. It's very well kept and clean."
• "Very bright and clean."
• "Clean dining area, clean bathrooms."
• "Everything was served in disposable containers. Very safe and sanitary."
• "The atmosphere here is very nostalgic of the old school diners decked out in beautiful 'Crystal' chandeliers."
• "The actual restaurant isn’t that bad and it’s clean."
• "It was easy getting into the diner because of the wheelchair ramp."

Cons:

• "The place was dirty and don’t even get me started on the bathroom- disgusting."
• "The table we sat at was wiped very quickly with the same towel that was used over and over again on other tables."
• "The ham was very grainy and the fries looked so oily and burnt."
• "The kitchen looked disgustingly dirty!"
• "Place wasn’t clean either."
• "The bathroom needs to be power washed."
• "Shut this disgusting diner down now! Filthy restroom, filthy tables."

Management

Pros:

• "Got quality food out with a quickness."
• "The owner was friendly."
• "The staff there was unbelievable they handled everything wonderful and got quality food out with a quickness."
• "Our waitress was a doll!"
• "The food was excellent, the staff was excellent."
• "We had a very nice time, and will go back next Christmas Eve!"
• "Love coming to Jersey for the diners... The food is so good and there is plenty on your plate."

Cons:

• "The manager is a con man you will regret going here!"
• "Worst of all the management refused to compensate for the problems."
• "We told the manager as we were leaving and he seemed like he didn’t care and didn’t compensate us at all."
• "The owner was incredibly rude and he kept asking personal questions that I was not comfortable answering."
• "Manger demanded server pay for the food that was sent back even tho it was not the servers fault."
• "The manager was awful! He was awful and cocky, and had no regard for any complaints about the food."
• "Manager said no way was he taking a $7 app off for a $5 salad."

Value

Pros:

• "There's plenty to choose from on the main menu. All baking is done right there."
• "Prices were good too."
• "Very reasonable prices and great service."
• "The food was very good, reasonably priced, and there were generous portions."
• "It's no frills, it's in an odd part of the world, but fair play the menu is reasonably priced."

Cons:

• "Instead she was given bottled Pepsi and charged significantly more money."
• "The final insult was the price. At least $2 more per sandwich than our regular diner!"
• "Additionally, they will charge an additional 4% to the end of the bill if you want to use either credit or debit."
• "Our bill came out to 78.00 because they upcharge everything insanely."
• "Prices were ridiculously high...diners shouldn't be that expensive."
• "The prices were really weird - $5 for cereal and $2.10 to add banana slices? $2 for an egg?"
• "We were charged a $2.99 Covid fee for the 'pleasure' of eating outside."