Alps Diner Reviews Summary

Service

Pros:

• "Service was excellent from everyone, very friendly."
• "Our waitress was phenomenal; the ambience was warm and family like."
• "Service was wonderful. Jamel was attentive, razor sharp, and quick."
• "Great customer service!"
• "Great, friendly service from Judy!"
• "Very friendly staff, the owner introduced himself to everyone in the restaurant and was very friendly."
• "Staff is polite and attentive to your needs."

Cons:

• "The waiter unfortunately didn’t take our order correctly."
• "She did not say hello - just angrily asked what we wanted to drink and responded with a “yup” each time one of us ordered."
• "The waiter didnt try to resolve the issue."
• "I ordered food from here and the guy showed up without notifying me."
• "Next thing we know the waitresses comes outside, waving to us to stop and tells us we forgot to pay."
• "She then started arguing with him over whether it came with fries or not instead of just clarifying what the item came with."
• "Waitress was not friendly. Seem like she wanted to leave or eat her meal rather than to served us."

Food Quality

Pros:

• "The breakfast specials are a great deal."
• "Food is great. Deliveries are quick."
• "I ordered a Burger with onion rings!! Out of this world."
• "Food was awesome. Very clean and neat."
• "Both items were very fresh and delicious to say the least."
• "The food is super delicious and fast."
• "Food is delicious. Only had the breakfast but i would come back."

Cons:

• "Their grits were just tasteless.... no seasoning whatsoever!"
• "The homestyle potatos were a bit raw."
• "Neither dish came out hot enough to melt the cheese."
• "cake was dry, coffee had been standing around for a while but I guess that's what you get at 4:00 in the afternoon."
• "The food in general was average."
• "Order stuffed flounder (with crabmeat) and the fish was completely overcooked and tough."
• "The corned beef hash was like paste out of a can and the homefries had no flavor."

Atmosphere & Cleanliness

Pros:

• "Lots of room, nice sized tables and chairs."
• "The Alps Diner has a retro vibe. It is kept spotlessly clean."
• "The place has a laid back mellow atmosphere."
• "The managers acted professionally, were well dressed, and asked how our breakfast was, showing care."
• "Fun design inside and out."
• "It’s clean and has a chill vibe and the food always tastes fresh and delicious."
• "It's a beautiful place to go eat for any time of the day. It's moder, the food is excellent and the environment is very friendly."

Cons:

• "The fabric seating could use a cleaning/shampooing."
• "The moment you walk in you can tell the restaurant is due for an update."
• "The booths need to be redone."
• "The service was a bit slow and took our food some time to come out."
• "The corned beef hash was lukewarm and had no sear on it...almost like it came out of a can."

Value

Pros:

• "The portions are very large. The prices are low to fair."
• "Every meal we've had was excellent and market priced."
• "If you want a place with great food without breaking your bank account, this is definitely the place for you!"
• "We spent less than I would normally spend taking the little lady out and ate better to boot."
• "Super premium food at Kind prices!"
• "And the price is very appropriate."
• "ABSOLUTEY GREAT FOOD FOR SUCH A GOOD PRICE."

Cons:

• "I was billed 8.99 for half sandwich & cup of soup when the luncheon special prices were 5.99."
• "Also, higher charge for using credit. Don't like that, either."
• "My only complaint is that it’s a little on the pricy side for breakfast."
• "ordered burger fries came cold usually I know fries always hot."