Hamilton Family Restaurant Reviews Summary

Service

Pros:

• "The waitress was very pleasant got our drinks and then took our order right away."
• "Our server, Kristina, was courteous, professional and very attentive."
• "The servers are very professional and friendly."
• "Thank God for the head hostess. She is busting her butt helping the servers and clear dirty dishes and get drinks."
• "We had very good service with our waitress."
• "The waitress was super friendly and polite."
• "All of the waitstaff were pleasant and efficient."

Cons:

• "But by the time we got to our booth the dinginess, closeness, and tackiness had already worn thin."
• "Food was horrible! My family and I went there on a saturday morning. It took waitress 20 mins to serve drinks. food was cold."
• "Quick friendly service, nut the breakfast is very tasteless!"
• "The waitress was not attentive or friendly."
• "The establishment itself was filthy."
• "The owner Hedi (I believe his name was) began arguing with me."
• "After waiting just for a drink over 10 min to 20 min just to order."

Food Quality

Pros:

• "Food was all very good, prices are very average and affordable."
• "Food was delicious."
• "Best breakfast sandwiches for a great price. Always fresh food and cooked to perfection."
• "The onion rings were AWESOME."
• "Delicious food, very timely service even when packed with customers, friendly waitresses, clean environment."
• "The food is good the servers are fantastic and I really love the updates that they did to this restaurant."
• "The food was really good and reasonably priced."

Cons:

• "The Greek salad tasted like spoiled sea food."
• "Food was terrible. I had ordered a Swiss California burger and the tomatoes were bad the burger was undercooked and had smelled bad."
• "The fries were old and rock hard."
• "The milk was very much spoiled. Foul smell, foul taste."
• "The dessert... was soggy and mushy, and in my opinion, not fresh."
• "Shrimp in shrimp basket was TOUGH. Never had any quite as bad."
• "Food was cold. we dont eat pork and they served it anyway. Hair in the food and a dead spider on a kids plate of food."

Atmosphere

Pros:

• "They were festive given the fact that it's the holidays."
• "A great place for the family."
• "This time we were able to witness how this business gives back to it's community."
• "A great diner, the service was outstanding as was the food."
• "A traditional, local diner with a 'homey' atmosphere."
• "Nice old school diner vibe with the best decade of music playing. The 80s!!"
• "The Ham Fam has the most FANTASTIC service (always friendly & cheerful), atmosphere (even including fish in tanks)."

Cons:

• "You can usually hear the conversations at other tables so sometimes it can get loud."
• "Since there were 8 of us... they automatically added 20% gratuity to each check."
• "No kids meals so it can get pricey."
• "Very rude!!!"
• "My husband and I both informed the front and they completely dismissed us."
• "She seemed miserable and wasn’t very friendly."
• "Very homophobic and the food wasn’t good."