Men's Wearhouse Reviews Summary

Customer Service

Pros:

• "Aleshia (I hope I spelled her name right) was amazing. She took care of my whole group."
• "Tyler helped me both times immediately. He's a good kid, very helpful and he's the reason I'll be going back whenever I need another suit or rental."
• "They went above and beyond, helped me out and everyone was extremely good at their job."
• "His expertise and professionalism helped us find the perfect choice for our big day!"
• "I have a particular salesman that waits on me as soon as I walk in the door he has been taken care of me for over 10 years."
• "Christopher not only helped me find the perfect styles, he was able to have the alterations to the pants (hem) done while I waited!"
• "Every single person in this store was super friendly and helpful."

Cons:

• "This is the last time I get anything from here. It’s really not worth the headache."
• "I’m not wasting my money nor time at this establishment."
• "The final salesperson talked down to me since I wasn’t sure exactly the suit style and accessories I wanted."
• "We were the only Asians in the store and there were two other customers but they were very well taken care of but they would not even look at us."
• "The staff was extremely rude and ignorant."
• "Horrible customer service, they barely want to acknowledge your present."
• "Customer service is horrible at that location, the white employees are bias and too good to help those of the brown race."

Product Quality

Pros:

• "Clothes and shoes arrangements was neat."
• "They fit you well after they alter them."
• "I actually enjoy wearing it."
• "I really do like the way I look in my suit!"
• "Quality suits fitted perfectly."
• "Found something just for me."
• "Good prices with stylish, modern and great material clothing!"

Cons:

• "Also his pants were about 3 inches too short."
• "When my husband went to put on his tuxedo, there was no shirt or cuff links in his bag."
• "People in our wedding party had Jackets/pants mixed with other members of the party."
• "The tie and pants we ordered were 'out of stock' so the order was changed to something different and we were never notified."
• "They sized everything wrong then charged me for an insane amount of alterations."
• "They don’t rent black tuxedos… the most common color."
• "Ordered tuxedos for my wedding and they came in... it’s the wrong color pants altogether."

Price and Value

Pros:

• "Give Men's Wearhouse a try and see what they can do for you. I think you'll be glad you did."
• "The prices were reasonable."
• "They usually have a decent sale or two going on."
• "He found what we were looking for and it was on sale!"
• "Actually got my ties on clearance at Macy's. Settled for something called Hilfiger. $7 a piece."
• "UNCLE GERRY'S TIP: Find a Kohl's for ties and pocket squares that are much cheaper and the quality is just as good."
• "My son got a beautiful suit at a reasonable price and a couple of nice shirts and ties to go along with it."