Campmor Reviews Summary

Category: Camping store

Address: 810 NJ-17, Paramus, NJ 07652, USA

Phone: +12014455000

Rating: 4.6
based on 173 reviews.

Customer Service

Pros:

  • "The staff are very pleasant to talk to as they are very knowledgeable and will answer your questions."
  • "Employees were very friendly and helpful."
  • "Everyone I spoke to was super helpful."
  • "The employees were nothing short of outstanding."
  • "The staff are all amazing. They know the products and they are excellent at pointing you in the right direction for your needs and budget."
  • "The salesman was helpful and knowledgeable."
  • "Very knowledgeable staff that walk around the store looking to help people."

Cons:

  • "Stopped in recently and walked the entire store, including looking at boots, and was never offered any help."
  • "The counter salesman acknowledged this fact, but would not allow me to buy it there at the advertised price. He did not seem to care about the lost sale."
  • "After more than a week I called again, and spoke to an incredibly rude woman who called me a liar and said they never received them."
  • "Not a very animal friendly place, they followed me and my friend around."
  • "There was a lot of employees trying to appear busy stocking. Apparently assisting customers isn’t a priority."
  • "However, the last time I went I asked a kid at the register while checking out, if I can fill my water bladder in the bathroom sink... and this kid said no."
  • "Website Inaccurate & Deceptive - I called before I ordered to verify product details on an ultralight stove and was assured it was the new model. Was then sent the *old* model."

Pricing and Selection

Pros:

  • "I'm always surprised how they are able to keep their prices on many things cheaper than anywhere I've found, even online."
  • "Prices are better than the internet."
  • "They have everything you would ever want for the outdoors at reasonable prices and great direction."
  • "Their brand of clothes was as good as the 'name' brand and at a much better price."
  • "They sell what they have confidence in at good prices."
  • "Their prices are fair to a little high, but great quality stuff."
  • "The prices are consistently better than REI."

Cons:

  • "For some reason they always try to sway people towards cheaper lower quality products."
  • "The prices are still outrageously high."
  • "I wanted to buy a multitool Campmor also sells online. It turns out they charge $20 more in the store!"
  • "I used to love Campmor, but it's gotten really expensive."
  • "I would give 5 stars but this place is on the Pricey side!"
  • "Very DEPRESSING...granted we haven't been there in a few years but WOW...they really dropped the ball."
  • "I bought a pair of boots from them online but didn't realize they expect the customer to pay for return shipping."

Stock and Availability

Pros:

  • "This place is absolutely massive!"
  • "They have everything you need and things you didn't think you might need."
  • "This place has anything you may need if you plan to spend time outdoors."
  • "They literally carry everything I would ever want to buy for an outdoors trip."
  • "This place was great, they had so many different things for camping, anything you could think of!"
  • "Basically everything you could need to be prepared outdoors can be found there."
  • "This store seems to have anything and everything you need for a camping or hiking trip."

Cons:

  • "Has thinned out stock a bit over the years."
  • "The last time I went the store was not well stocked, and when I asked an employee for help with a size, he said that anything I need would be on the floor only."
  • "All the departments seemed lacking... They do have a section now with cheaply made off topic t-shirts."
  • "Used to shop here all the time when i was young always had great high end things went today saturday and shocked very little stock, camping section is bare bones, clothing was minimal very little north face gear."
  • "On this visit there was very limited stock on just about everything."
  • "It is a shell of what it once was, most of the speciality departments are gone. No bikes, knives and knife gear, and camping supplies are minimal."
  • "Disappointed they no longer carry as big a selection of hiking shoes."

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