Chili's Grill & Bar Reviews Summary

Category: Restaurant Paramus, New Jersey

Address: 75 NJ-17, Paramus, NJ 07652, USA

Phone: +12012260600

Rating: 4.1
based on 131 reviews.

Service

Pros:

  • "The employee who helped me was very kind and helpful to me."
  • "Greeted warmly by Louise, and the service by Diana was friendly and attentive."
  • "The waitress we had was very efficient and got the orders right."
  • "Steve, the manager, always checks in to make sure veto’s going well."
  • "The Management TEAM Was GREAT... They Were Doing The SAME Work EVERY TABLE SERVER Was Doing (cleaning, serving, being attentive)And Our Table HOSTESS (alexa)Was The BEST."
  • "The service was amazing from everyone there including the host."
  • "The staff was friendly from the time you walk in the door until you leave."

Cons:

  • "Service was poor. Our waitress suggested a citrus drink after being told I didn't like citrusy things and rolled her eyes when asked if could be swapped."
  • "Service was horrible. Super slow service when there’s was not the many other to be attended to."
  • "Horrible service I went with my family of five including my 11month baby and we waited for twenty minutes waiting to be seated when there was only two tables occupied."
  • "Went here with wife and infant. No one met us at the counter so we waited for some time and then went to find place ourselves."
  • "The bartender didn’t even wait long enough for me to decide on something else before she disappeared from behind the bar for over 10 minutes."
  • "It all started after we got seated and took the waitress about eight minutes to come to us."
  • "Terrible terrible terrible service waited 25 minutes just for someone to take our order."

Cleanliness

Pros:

  • "This place ROCKS! It’s always clean."
  • "Food was very good, place was very clean."
  • "Friendly staff and clean restaurant πŸ‘Œ."

Cons:

  • "Only downside is the place itself which is starting to look a little beat."
  • "The horrible experience was with dishes (plates) that came unclean."
  • "Again it's one of dirty place. Spoon plate are too dirty."
  • "The bathroom was out of this world - smelly, stinks, walls not cleaned."
  • "Atmosphere lil dirty and it was not busy at all."
  • "We love going to Chili's, but this location smells, not sanitary, especially the bathroom."
  • "Understaffed, dirty, noisy, and they had dirty cartoons playing on TV with children in the restaurant."

Food Quality

Pros:

  • "The food was delightful! I had the trio appetizers. The southwest roll, chicken crisper, and the sliders."
  • "The food was extremely fresh, steaming, and even sizzling!"
  • "Food was delicious. Highly recommended!"
  • "The food is always SO yummy, flavorful and comes in good time."
  • "The food was absolutely delicious. The portions were a great size per person."
  • "The smoking hot Fajita with all the side dishes was honestly amazing."
  • "Amazing food absolutely incredible!!!!"

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