"A gentleman was very helpful with all questions and gave his very helpful professional suggestions."
"They have a great staff, a knowledgeable staff, their prices are right."
"The staff are knowledgeable and treat their customers with respect."
"Everyone behind the counter is friendly and makes you feel welcomed, which is a plus."
"The whole team behind the counter is knowledgeable, approachable, social, fun and kind."
"Staffs are friendly and helpful with proper product knowledge."
Cons:
"I have no interest in communicating further and I feel the review is a fitting warning for others about your establishment."
"Should never rush out or deny paying customers especially long time customers."
"Their hostile and aggressive customer service sucks."
"I’ve been there two times over last week and didn’t find their staff knowledgeable or even that friendly / helpful."
"For some reason, these guys do not answer questions emailed to them on their site."
"When I gave them feedback on the firearm, they were extremely rude in emails."
"Me and my buddy just went in for some glock mags and we were ignored for almost an hour before any staff even acknowledged us."
Prices and Value
Pros:
"I love this place. Prices can't be beat."
"Their ammo prices beat walmart! Best gun store around."
"The price of the firearms were very reasonable."
"I ended up buying a H&K P30-S which went for $929.00. (A very good price compared to their competitors)."
"Lowest prices in the area, huge selection of new and used guns."
"Prices are unreasonably low. Cheap guns!!"
"Best prices around. I guarantee you won't find better prices."
Cons:
"Charges extra $50 for suppressors purchased from Silencer Shop, even though it explicitly goes against their agreement for being a connected kiosk dealer."
"I called them about a facebook special that had announced several weeks prior... He claimed the owner had sold more of them late Friday and just raised the price."
"I was told I forfeited my deposit because it was 90 days after the pick up date."
"I was on hold for some time and when he came back he told me that the price was now $1599."
"It seems all the dealers in the area have taken advantage of today’s 'political climate' & upped the prices."
"Sold me a gun with a damaged frame/fixed barrel."
"Tanners sold me a shotgun that was not only dirty but had a pitted barrel. The listing description said the bore was 'clean, bright, shiny' which was an intentional lie."
Selection and Inventory
Pros:
"Selection is the best I've seen in the area."
"The selection of weapons and ammunition was outstanding."
"Huge stocks, both new and used and plenty of mind blowing accessories!"
"Always like to see what is in the used case."
"Huge selection of new and used guns."
"They have a great selection and their staff is knowledgable and helpful."
"Their inventory is huge."
Cons:
"A little cramp and it might take some time to find what you need."
"Cramp interior due to the inventory and I wish things were a little more organized."
"It can get pretty crowded during the busy hours."
"Place gets packed with people real fast like they were selling water in the desert."
"But never got close enough to the counter to actually speak to anyone."
"Well since the Rona hit the inventory is about a quarter of what it once was."
"The only bad thing about my visit is that it was so crowded😞."
Facility and Location
Pros:
"Even my wife likes it here, does not feel out of place as there are always other women there looking at and buying stuff."
"Seriously great place you have! Don't change a thing!"
"This is by far the best store to buy guns in PA thus far."
"Great place Great vibe. The prices are unmatched too."
"This is the best gun store I have ever been to!"
"Great place."
"A sportsman's paradise!"
Cons:
"The only thing I wish is that they weren't quite so far from my home, lol."
"I really wish they had a range to shoot at though. I'd be there weekly."
"Undecided, I mean I went inside after trying to park."
"I was told i cant buy it now because its too late I could put it on layaway and drive all the way back over there another day to pick it up all they cared about was leaving at 6pm on the dot."
"Now if they could only put in a range the store would be perfect."
"I only wish they had a sight tool so that I could purchase my sights and have them installed there."
"Place is a decent size for the amount of stuff they sell."