SC Arms LLC Reviews Summary

Customer Service

Pros:

• "Victoria was beyond helpful and knowledgeable."
• "DAREK PITERA took great care of me in all my purchases and followed all the way through."
• "They take the time to get you in the know about anything you have questions about."
• "You're greeted when you walk in, you're helped as soon as someone is available, everyone is personable and knowledgeable and just outright friendly."
• "They treat you with respect, take their time to answer your questions, and their prices are very fair."
• "Will recommend to all my friends and family thanks again for making my experience so pleasant."
• "The staff at Sc Arms went above and beyond to ensure that I had a positive experience."

Cons:

• "The big guy's dismissive attitude and lack of customer service skills means I'll probably shop elsewhere."
• "Was pretty much ignored by staff who helped others as they entered while I stood there."
• "I did have an issue though where I ordered a gun (P365XL)... He just dismissed my inquiry and I let it go... but it sucks that I even called to ask about the safety and was given the wrong information."
• "Poor attitudes and generally unfriendly."
• "What ruined the experience, and ultimately made us decide to go elsewhere is the grouchy woman answering the phone - she can't be bothered to check stock or be of any help - even when we came in, she just ignored us."
• "Update 10/23: ever since seeing a boom in business from civil unrest and covid, owner started seeing dollar signs and began raising his prices. Doubled transfer fee!"
• "Morning! Do not get any gunsmithing work done here! Transfers are fine, buying a weapon is fine, buying accessories is fine and cerakote is good, however Turnaround time is extremely unpredictable."

Knowledge & Expertise

Pros:

• "The staff is very knowledgeable of the products they sell and with the laws."
• "The people that work there are awesome."
• "Everyone at the SC Arms is so helpful and knowledgeable."
• "Darek and his guys are a great bunch with tons of knowledge."
• "Bobby was kind enough to help me and show me how to use a firearm, helped me select one, and made my purchase very easy."
• "The people who work at the shop are very Knowledgeable and Friendly I highly recommend them."
• "Everyone who works here has a lot of knowledge about guns."

Cons:

• "I did have an issue though where I ordered a gun (P365XL)... He just dismissed my inquiry and I let it go... but it sucks that I even called to ask about the safety and was given the wrong information."

Product Selection & Pricing

Pros:

• "They have a huge selection of firearms on display."
• "Best place to get a firearm or rifle or even ammo."
• "An amazing inventory I was more than pleased with my first trip and purchase."
• "SC Arms somehow has a consistent flow of guns and ammo."
• "If they don’t have what you’re looking for They can get it for you in a matter or day’s."
• "The lighting and product display is amazing."
• "Unbeatable prices!!!"

Cons:

• "The only bad thing I can say is their prices. Sometimes, it can be overpriced, sometimes by a little or a lot."
• "The prices are not the cheapest ones but quality is very good."
• "Update 10/23: ever since seeing a boom in business from civil unrest and covid, owner started seeing dollar signs and began raising his prices. Doubled transfer fee!"

Shop Atmosphere & Community

Pros:

• "Thank you For Servicing the 2a Community."
• "Great place with great people who are very knowledgeable and friendly."
• "What truly sets Sc Arms apart is their commitment to safety."
• "This place is great, ALL IN ONE SHOP."
• "They’re one of the few dealers who DO NOT mark up prices to take advantages of slim supply."
• "Everyone that works there makes you feel like you are apart of the SC arms family from day one!"
• "They are very active with the community and take gun ownership and responsibility seriously."

Cons:

• "Poor attitudes and generally unfriendly."