Baldwin's Book Barn Reviews Summary

Category: Book store

Address: 865 Lenape Rd, West Chester, PA 19382, USA

Phone: +16106960816

Rating: 4.7
based on 159 reviews.

Book Selection and Availability

Pros:

  • "They have TONS of books on every topic."
  • "The book selection is endless."
  • "Books on anything and everything. New, but tons and tons of old books, too."
  • "Such a magical place for a book lover - you'll see books from the late 1800s stacked in with books from this past year."
  • "This place has books on books on books. The whole barn is filled with books from floor to ceiling with four floors."
  • "Every book you could ever imagine, 1,000’s over four floors."
  • "Appeared to have some hard to find titles."

Cons:

  • "Unless you like or are looking for really old books/war books/naval books you probably won’t find much here."
  • "If you love old and niche books on hobbies or war then you may find something of interest but in general all books are overpriced."
  • "The only books from the past two decades I saw was Harry Potter and Breaking Dawn."
  • "I was looking for FICTION so not a lot here but this place has everything else."
  • "Many of the books are ridiculously old and outdated."
  • "Prices are outrageous. You can almost buy a new book for what they charge for used books."
  • "Only reason it doesn't get 5 stars is because ALL the books are dated."

Store Atmosphere and Design

Pros:

  • "Like stepping into a time machine and landing in mid-century Brandywine."
  • "Fantastic old building with lots of history and character filled with books at every turn you take."
  • "The historic setting in a dairy barn adds to the charm."
  • "Beautiful place with books, cozy spots that take you back in time."
  • "The fire going in the winter, the creaky floorboards, the labyrinth-like rooms filled floor to ceiling with books... Please never change a thing."
  • "It's like walking into a movie set. Amazing."
  • "This place is simply a tapestry of books and literature."

Cons:

  • "It can get pretty chilly on the upper levels in the winter."
  • "It was super dusty everywhere and smelled of mold throughout."
  • "The place is a bit dusty, fusty, there's old creaky stairs, creaky floors, low beams in doorways in places to get to the different floors."
  • "We visited in August and the damn Book Barn isn't air conditioned."
  • "Also those with serious bee allergies may need to watch the 4th floor which had a number of bees enjoying the roof lights."
  • "The doors are relatively short, which means some might need to duck."
  • "Getting up and down the narrow and steep Wooden stairs was tough."

Customer Service and Experience

Pros:

  • "Easy parking and very accommodating staff."
  • "Prices are super reasonable, staff is really nice."
  • "The staff are very helpful."
  • "The owner was super helpful and attentive."
  • "The friendly proprietor completes a relaxed atmosphere of pleasurable learning!"
  • "The management is beyond friendly and helpful."
  • "Staff was so friendly and accommodating."

Cons:

  • "This was the worst customer service I have ever encountered."
  • "Employees seemed a little like they didn't want to be there and were not the most friendly."
  • "The elderly woman working there is mannerless and unfriendly."
  • "I will never return to this business and was very disappointed in her demeanor and total lack of customer service."
  • "Then dismissed my inquiry to why he thought he had some...."
  • "I now understand why they have bags and bags of books everywhere....won't be back!"
  • "They are thieves and crooks, and I hope their business burns to the ground."

Accessibility and Comfort

Pros:

  • "Lots of chairs to sit and read in."
  • "Plenty of chairs set up for reading."
  • "The barn itself is a gem. So many cubbies and reading nooks."
  • "A huge variety of books, one could easily spend an afternoon here."
  • "Nicely organized. Maps help you find what you're interested in."
  • "Tip: take a headlamp for easier reading darker areas."
  • "If you're not one to climb narrow stairs or navigate narrow passages, keep that in mind."

Cons:

  • "It is not particularly handicap accessible but a call ahead informed us of that in advance."
  • "As this used book store is inside a barn, I do not think it would be a good choice for someone who needs accessibility accommodations."
  • "Please be aware that this barn is not handicapped accessible."
  • "Multi level and lots of steps so access is an issue."
  • "Just be extra careful when going up the stairs to each level. It is a bit steep."
  • "For walking through the establishment he had to constantly look over your head so your head would not hit a wooden beam."
  • "I guess the chairs are for decoration because I can't sit and read a book without the old lady telling me it's not a library."

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