"Great place to spend a few hours searching shelves for treasures!"
"This is a great place to find music on CD or vinyl, gaming, books, tv and movie collectables."
"Lovely store, so much to look at, especially MANGA holy do they have a lot of manga."
"They have one of the largest selections of Japanese manga books in the Delaware area, and their used prices are incredibly fair."
"They have merchandise for just about every fandom you can imagine and the best used books."
"They have a very large children's section from Educational to picture books and all the way up through teen books."
Cons:
"Selection of retro games is not very good and they are pricey as well."
"Some of the store floorspace has been converted to toys."
"The kids section is difficult to navigate and I couldn’t find anyone to help me."
"Wish that the used stuff wasn't always mixed in with new things...makes it harder to bargain hunt."
"They have a huge collection of books, comics, games, and video games, but are lacking in cds."
"The non fiction section is non existent no science section and the history section is mostly auto-biography’s."
"They don't have a large selection of how to books."
Pricing
Pros:
"If you happen upon a used book, then the price is great."
"And the prices are wonderful..."
"Prices are reasonable for the new stuff and very good for the used stuff."
"Such great prices too."
"The prices on used items was really good."
"They have so many interesting and novelty items that are affordable."
"HUGE selection of gently used books with reasonable prices."
Cons:
"I did expect the prices to be more competitive."
"Certain things like Blu-Ray's are pretty pricey."
"They are over priced, under staffed, the employees don't know where anything is."
"Great store but the prices are crazy."
"Some of there stuff is very very over priced for example a monopoly game they have is 20 dollars more then at say Walmart or target."
"The prices are seriously steep."
"Prices are so far out of current competitors!"
Customer Service
Pros:
"Every time that I've been here has been a really good experience overall."
"The staff are friendly and helpful."
"The staff is super friendly and have no problem helping you find something."
"Staff is friendly each and every time I come here."
"Friendly and informative staff."
"The workers are polite and helpful."
"Staff is always helpful and friendly."
Cons:
"Traded a game for some store credit. Later we found a game to use the store credit on, only to not have our credit work due to a system malfunction."
"The employees who work there are extremely disrespectful."
"They do scalp you on selling used items back to them so I don't suggest bringing high end items to resell to them."
"They need to restaff and train the employees properly. They waste people's time like it's a game or something."
"Staff are generally not very polite--this place must not pay them well."
"Incredibly rude and disrespectful staff, several of them don't seem to be trained properly in customer service or etiquette."
"The employees seemed annoyed at helping me."
Trade-In and Selling Experience
Pros:
"I picked up a couple good bargains on things that were on my want list."
"They give a lot of store credit (and half as much cash, if that's how you roll), so if you want to sell books, CDs, records, DVDs, video games, etc. this is a great place."
"They also give good credit when you turn items in as well."
"If you want to trade then that’s a better bargain."
"You can sell your old books, DVDs, vinyl albums video games, board games, cameras and electronic equipment for cash or store credit."
"Excellent used media store. You can get books, music, video games, comics, and more usually for a good price."
"Always good selection of used books in excellent shape."
Cons:
"Trade in is a COMPLETE RIP OFF! I brought in over 50 Blu-rays and was offered a laughable amount of in-store credit and it took 2 hours for the assessment process."
"The commercials make it seem as if they buy back books & everything, but they hardly purchased any of my books."
"DIRTY BUSINESS PRACTICES! At the counter you get offered 'free' magazines. Don’t do it!"
"Though, don’t try to sell your stuff here. They will give you pennies on the dollar. It’s not worth it."
"I probably won't be selling to them ever again."
"But trying to sell your cds is out of the question."