"I appreciated that the owner was involved in the process from beginning to end and showed a genuine interest in making sure our event was special."
"They handled everything so beautifully leaving my husband and I with no stress!"
"Our server however was good and professional."
"Good service... very nice & helpful."
"I was impressed by the service, the courteous and extremely hard working staff and the delicious food."
"I appreciated that the server was attentive but not intrusive."
"Thank you so much to Cafe Gelato for catering our event!"
Cons:
"After dinner we were not offered dessert or anything else, rather our server just asked if we were ready for the check."
"When we arrived at 6:50 we were not greeted by any staff member."
"We did not even receive [polenta bruschetta] until we asked for it as we were getting our third course."
"Not to mention the immense amount of flies that smacked me in the face while I tried to eat the food."
"Management simply underestimated the amount of diners that would be there for restaurant week on a Sat night."
"I’ve been sitting here for twenty min and nobody has acknowledged me."
"Our waiter had a serious attitude issue."
Food Quality
Pros:
"Everything was delicious."
"The food is delicious and the wine list is well picked."
"The food here, especially the roasted rack of lamb, is mouth watering and amazing."
"The entrees were of good quality."
"The food was great and service top notch."
"The food was to die for."
"The food was excellent and served timely."
Cons:
"Dinner also was not even that good. Piece of chicken, frozen veggies (broccoli) and some veggie mix was my entrée."
"This place is a joke."
"ordered a panini with turkey and brie cheese, was the thinnist slice of cheese I had ever seen."
"The creme brulee French toast that was almost twenty dollars was mush and tasted horrible."
"The food was cold and overpriced."
"The pulled pork was inedible. It was extremely dry and as if it was microwaved."
"The lobster was rock lobster and over cooked to the point of being very dry and with a burnt taste."
Ambiance
Pros:
"Cafe Gelato is a phenomenal place to eat."
"Great atmosphere, attentive staff and an awesome ambiance awaits you."
"Its a great place for a romantic date, quiet and beautifully decorated."
"Wonderful atmosphere."
"The inside has a comfy intimate atmosphere."
"The ambiance was very romantic."
"The atmosphere is perfect."
Cons:
"The restaurant's design is inappropriate, for the same table, half are uncomfortable chairs, half are unstable and narrow sofas."
"Wasn’t expecting it to be extremely fancy though, felt out of place."
"We were nonetheless sat in the back next to a loud industrial fan next to the kitchen where we could hear everyone's conversations."
"However we were stuck by the kitchen and could barely hear ourselves talking with all the clattering of dishes."
"I really don't need to be less than 2 feet from another table."
"The restaurant has extremely basic cooking and naive presentation."
"Some other guest were very loud, it's a small place have some consideration for others."
Management
Pros:
"Service was dreadfully slow but management was quick to respond and address the issue."
"Had a bad experience last week at Caffe Gelato and Ryan, the owner, reached right out to me to apologize and make it right."
"The owner of the restaurant came to our table to apologize and explain."
"Ryan is a class act!"
"The owner, Ryan has always accommodated my big parties and has sure made sure my dining experience has been excellent!"
"Ryan provided me with a proposal for the event almost immediately including the full menu and prices."
"The entire event was well coordinated, planned with care, and flawlessly executed upon."
Cons:
"received a parking ticket in the parking lot, a scam from city of newark where sign posted was only payment required, but there was no attendant on Sunday!?! just a scam."
"Do better next time on someone else's most important day."
"The groom wanted Bud Light so you'd think they have that at the bar. No. They run out."
"When we asked to speak to the manager, it took him another 30 minutes to stop by our table."
"The entire experience ended up being a disappointing date night."
"The owner/manager was not, very rude to employees."
"However, we waited so long for our food and then again to be checked on, we ended up adding more money to the parking meter."