Olive Garden Italian Restaurant Reviews Summary

Service

Pros:

• "Always a pleasure always accommodating and courteous."
• "Service was excellent. Our server was a gem, very attentive and great personality."
• "Rachel M was our server who made us feel welcomed and took great care of us."
• "Our server was very personable and accommodating."
• "The service was top tier and our server in particular was absolutely amazing."
• "Our waitress made a minor mistake that we didn't even care about but she went above and beyond to remedy it."
• "The waitress we had was very nice and super attentive."

Cons:

• "Our server was miserable and not attentive at all."
• "Still shocked how offensive was the waitress."
• "Service was beyond trash. Waitress was extremely rude and should be fired."
• "Waitress was nice but seemed overwhelmed."
• "Service was a little slow but being that it was an early lunch, they were probably staffed light."
• "Service needs a little improvement, our server was a bit rude and barely checked on us when we got our meals, never offered refills."
• "Horrible service. Ask for our server multiple times."

Food Quality

Pros:

• "Each bite was a symphony of flavors – a definite 'yum!'"
• "The food there was delicious and the service is good."
• "The fried calamari was very tender and not overly battered."
• "The food was really good at a decent price."
• "Salad was delicious, crispy and fresh."
• "All of our food came out quickly and was super tasty!"
• "The food was delicious."

Cons:

• "The chicken fritta tasted like chicken patty."
• "The two bread sticks they gave me were hard as a rock couldn't even eat them."
• "The dessert (tiramisu) was almost frozen the mascarpone was icy."
• "The food wasn't as good as it normally is. It was a little more bland and tasteless then usual."
• "The famous Alfredo sauce, which was absolutely disgusting and they cannot eat it."
• "The sauce was bitter."
• "The pasta wasn't even cooked all the way, still hard and somehow cold."

Atmosphere

Pros:

• "The atmosphere though was lovely."
• "The moment we stepped in, the clean, warm, and well-maintained interior décor created a welcoming atmosphere."
• "The atmosphere was very nice and calm with some classy fun."
• "Delightful atmosphere with a wonderful serve, who is very attentive."
• "The lunch atmosphere was pleasant."
• "The atmosphere was nice as was the service. The food was good, but hardly Italian."
• "Service was great, and quiet enough seating to talk and catch up with friends I haven't seen in 2 years."

Cons:

• "The whole Maya Landing area just seems to be winding down. The place just never feels lively anymore."
• "Unfortunately the overall atmosphere was cold, loud, and not very pleasant."
• "We couldn't converse due to the noise from the banquet room."
• "The reason I gave 2 stars was because of the horrendous smell, we were seated in the back and we thought at first it was the smell of cheese but then when leaving we realized the smell was musky, like old urine."
• "When you first come in by the door it smells like the man’s bathroom didn’t get cleaned up for days and it makes the lobby stink."
• "This was the worst dining experience my family and I have had in a long time."
• "13 people in a cold room, super slow servers."

Management

Pros:

• "A good manager would have came back and said she had talked to the kitchen help."
• "She got the manager who kindly sent me home with another dinner and salad which I thought was professional."
• "The manager, Andrew, stopped by to make sure everything was good."
• "Also mgr Andrew was most helpful in accommodating me with a personal request."
• "Management did give a free dessert because of the mixup."
• "Our servers were amazing specifically Dave and the manager Jill exceeded my family’s expectations!"
• "The staff and management went above and beyond to accommodate us."

Cons:

• "Manager never came out to address the issue."
• "Unfortunately when started getting busy had to wait for someone to come out to take out box or even ask about coffee or dessert."
• "The chef was very rude."
• "Not good at all. The waiter was rude took wrong order food was not great at all. Chicken parm was burnet."
• "Food took over an hour to come out to the table then there was cardboard in my chicken Alfredo."
• "Horrible services and they never gave us our apps."
• "Please double check your receipt for extra items at the Mays Landing Location."