ShopRite of Yardley Reviews Summary

Category: Grocery store

Address: 1603 Big Oak Rd, Yardley, PA 19067, USA

Phone: +12155950078

Rating: 4.5
based on 164 reviews.

Store Layout and Organization

Pros:

  • "This store is clean, neat and organized nicely!"
  • "Very nice, and very clean store, so much more room in the aisles."
  • "This ShopRite is super clean and has a great selection across all grocery categories."
  • "Love how this store is brand new everything is always neat and clean and the food is always fresh."
  • "This is my favorite grocery store in the area. It is set up conveniently with large aisles and the store is always clean."
  • "The store is clean and well organized only draw back is they still have not reopened the deli counter for in person ordering."
  • "Clean, well stocked, excellent variety of items and the quality is always good, very nice to have this store be so close to home."

Cons:

  • "I don’t know why the layout of this store is so confusing. But I prefer other local grocery stores if I can."
  • "The aisles are hard to move around in, they aren’t full stocked."
  • "I would love this store if their signage wasn't so confusing."
  • "I cannot stand the way the store is organized. It can be near impossible to find things, particularly if you are not a regular shopper."
  • "The whole store had a dank musty smell to it."
  • "So much of the store has been rearranged. It takes much longer to find items. Many of my favorites are no longer available."
  • "The layout is confusing as well, but that might just be me."

Customer Service

Pros:

  • "I was able to find everything I needed, and checkout was so quick, as EVERY register was open!!"
  • "Today we were looking for a brand of soda that wasn’t on the shelf- the nearest employee was a butcher we asked him expecting to hear 'that’s not my dept.' instead he said wait I’ll find someone, he did and that employee found what we wanted but needed to find Kevin about the pricing- 3 people did a great job of service- really unusual today-we wii be back!"
  • "Always helpful people, the manager Kevin helped me understand the free ham pricing today."
  • "Customer service is everything. Shoprite has it down."
  • "During our Shop Rite of Yardley shopping this morning, me and my wife were acknowledged by at least 5 staff members with either a welcoming, 'hello' or a genuine inquiry to see if we needed any assistance."
  • "The customer service is always great here."
  • "Everyone was so helpful and went above and beyond to help fulfill our request."

Cons:

  • "The checkouts have new faulty swipe machines, when you choose you don’t want cash back, it jumps to 25.00. The manager doesn’t know how to back out the transaction."
  • "Lose 1 star for deli speed, even when I am the only person there it seems like an eternity... Lots of lolly gagging."
  • "The store has gone downhill fast. The prices have risen beyond inflation, and their new self-checkout software makes you feel like a thief even though they’re the one robbing you."
  • "Went to the meat section hoping to find a product and saw none in the display. No worries but I figured that since there was a butcher nearby, it wouldn’t hurt to politely ask. Apparently I was wrong as I was told no in a harsh voice and he immediately turned and left."
  • "I placed an order at the Deli kiosk. It promised it would be ready in 30 minutes. I went to pick up the order 35 minutes later and it was not ready."
  • "Customer service was horrible, almost laughing because we were asking to get refunded."
  • "Prices went higher since they remodeled and staff is horrible especially at u-scan."

Product Selection and Quality

Pros:

  • "It’s a nice store. They have a lot of items. The produce selection is large and is always fresh. The bakery makes good cakes. You can find unique items."
  • "If you want a good selection of wine, cheese, humas, hotbar, seafood, meat, and produce. This is a good store."
  • "Great staff. Good selection of fresh meats deli and kitchen."
  • "I always enjoy shopping at Shop Rite stores, but especially at this location, since this store always has a good variety of fresh fruits, veggies and berries all year long."
  • "Best cheese counter in Bucks. Wine & Spirits in-store. Great promotions."
  • "They have a large variety of products including organic and natural products. The produce is usually great and there is a large selection of meats."
  • "Love Shoprite and this particular Shoprite is large, clean, and well organized. Staff are very nice. Plenty of parking. Great prices and great selections. Quality of produce at this location is better than other Shoprite stores I have been to."

Cons:

  • "Quality is not always there, we just bought some 'fresh' avocados and turned out horrible inside."
  • "Store was great when it first opened. Had many items that I had to go to multiple different stores to get. Then items started disappearing."
  • "The ShopRite has a lot of different things in it, there is a large selection of alcohol, it has a really good Deli and hot food bar selection."
  • "They never had good tasting tomatoes there."
  • "Cheaper than giant but they don't have as many options as I would like."
  • "The eggs are always overpriced."
  • "Refrigerated juice selection is limited."

Shopping Experience

Pros:

  • "Great ready to go and hot food right up front. It's fun to use their self scanners too!"
  • "It's a very clean store."
  • "I am able to use Mobile Scan. I shop and scan the bar codes of all purchases with my phone. I get to see that I am paying the sale price and how much I have spent!"
  • "Would highly recommend this location to everyone !!"
  • "It has such a wide variety of foods. Almost everything is priced well, and you never leave the store empty handed."
  • "The self check out systems are way more advanced than other local self check outs."
  • "This is definitely my go-to grocery store."

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