Raj Jewels Reviews Summary

Customer Service

Pros:

• "BEST CUSTOMER SERVICE!!"
• "The staff is very patient and shows the entire collection and options."
• "Staff over there is extremely helpful & Patience."
• "The sales people were supportive, informative, and not pushy."
• "Everyone there are very caring, patient, reliable and very helpful."
• "The staff was friendly, helpful, and patient."
• "The staff including owner were so good and polite."

Cons:

• "The manager is very rude. Customer service is poor."
• "Worst customer service!"
• "To be honest, I didn't like the way they communicate with the customers."
• "Not sure how they got this high rating. Worst experience in the shop."
• "Some of the elderly sales people are extremely rude."
• "Horrible place to shop gold, The staff and the so called owner have least respect for customers."
• "This store is full of fake people and rude people."

Product Quality

Pros:

• "The craftsmanship is mesmerizing, especially the fine detail oriented work put into making each piece."
• "They have excellent style variations from antique style to modern designs."
• "The jewelry that they had was beautiful, both in elegance and in detail."
• "They have a large variety in their collection that carries the most beautiful pieces of all you desire."
• "All jewelry pieces are unique and beautiful."
• "The jewelry is very gorgeous, high quality, with fair pricing."
• "The jewelry is gorgeous, high quality gold."

Cons:

• "10 days back I’ve bought a bracelet in this store and 2days back there was a small damage to it."
• "Cheap quality."
• "We bought a necklace here and it broke on the very first use because of bad design and workmanship."
• "The owner of this store sells low quality gold that has a high concentration of copper."
• "Their selections lack in quality and just in general the staff was not professional at all."
• "After 2 weeks wearing this ring one of the diamond stud comes out."
• "The price was so high and also their jewelry doesn’t have hallmark on it."

Price and Value

Pros:

• "Prices were very competitive compared to other stores in the area."
• "Even the small gold items also, they charge less compared to the other stores."
• "The price is very reasonable and they explain the break down of cost clearly."
• "The prices also aren't that bad and are actually quite fair."
• "The pricing given by Mr Bobby beat our estimates and something that we liked."
• "They are fair and reasonable with their prices."
• "The price was unbelievable. reasonable price."

Cons:

• "Charged me $22 just because we lost an receipt... vishal is the manager the worst manager i ever met."
• "Overall experience of this store is crap, I didn't get the price i wanted which was not anything outrageous."
• "When I calculated I was charged huge for one bangle with Stones."
• "Feel cheated with high premium and making cost."
• "They charge too much money."
• "I feel I paid around $100 more compared to other stores."
• "Not at all recommended they cheat you online price is $103 on store is $90."

Shopping Experience

Pros:

• "I will definitely go again though it's 4 hours drive from my place but they are honest and down to earth people."
• "Shopping at Raj Jewels felt like shopping at a family members store with their hospitable nature."
• "We always buy our jewelry from Raj Jewels! Highly recommend this place."
• "We are pleased and satisfied with our purchase at raj jewels."
• "The entire jewelry collection in their store was absolutely gorgeous and Sunita was very sweet and helpful."
• "From the moment we walked in to the second we left, our experience at Raj Jewels was outstanding."
• "We had a wonderful experience with everyone at Raj jewels."