Walmart Supercenter Reviews Summary

Category: Department store Deptford, New Jersey

Address: 2000 Clements Bridge Rd Ste 100, Deptford, NJ 08096, USA

Phone: +18563843211

Rating: 3.9
based on 297 reviews.

Customer Service

Pros:

  • "The young lady at the register was very nice and helpful."
  • "Friendly sales associates were visible and helpful."
  • "Although we were there late on a Sunday, which the store showed significant impact, the associates were very helpful and friendly, and we were able to get most of our list."
  • "Always am associate that is willing to assist you with any inquiry you may have."
  • "The guy in the delI Matt is awesome. He is very kind and personable."
  • "I met the most caring, intelligent, helpful young man I have ever met. He went above and beyond to help me with whatever I needed."
  • "Everyone that was there was very helpful!"

Cons:

  • "Customer service acts like they'd rather be anywhere else then at work."
  • "Staffing is very impatient to customers."
  • "Employees are nasty and rude, how is it customers fault that you don’t work in a certain department, all is doing is asking for help, attitude is uncalled for."
  • "Gina is rude and has no customer service skills."
  • "Staff members are so not helpful, accommodating or willing to answer questions."
  • "Instead of just telling me no the whole experience was unprofessional."
  • "Most of the employees are rude. If you ask for help, you're either waiting forever or greeted with an attitude because it's a inconvenience to them."

Store Layout and Stock

Pros:

  • "Its in a very nice shopping center."
  • "The store is clean and pretty well stocked."
  • "Clean store. They have a lot of good produce and healthy options for food."
  • "Their garden section had a great selection."
  • "This is probably the Walmart we like the most out of the ones we can use. It's so open, clean, organized and had more variety of items."
  • "The supermarket side was well stocked and organized."
  • "The produce section is well stocked and the rest of the grocery aisles are always stopped as well."

Cons:

  • "Increasingly they are not fully stocked with basic items like sweet potatoes or jalapeños or sometimes even eggs."
  • "Shelves half empty...place is still awful."
  • "Like everyone else said it’s a Walmart. This one had no available carts, they were all scattered in the parking lot, and the shelves were most empty on a Saturday night."
  • "Used to be my go-to place but now they seem to be out of everything."
  • "It's been several weeks since going there and it wasn't very encouraging...Not only were some shelves bare, but there were complete isles."
  • "Since the pandemic deptford super walmart has not been fully stocked with household cleaning supplies + disinfectants + paper towels and certain food products on the regular also not enough staff to assist customers."
  • "Shelves aren't stocked, stores are a mess, there are no store associates around, etc."

Checkout Experience

Pros:

  • "There are several cashiers open and available every visit."
  • "We were in and out without any problems."
  • "Love my Walmart you can always pick something up you where looking for."
  • "The self checkout has its good points and gets easier every trip."
  • "The employees were very friendly and courteous."
  • "They had adequate enough cashiers open to keep the lines flowing!"
  • "There wasn't a wait for checkout as usual."

Cons:

  • "The self check machines were not designed fir customers with full carts."
  • "I was forced to self checkout. I hate self checkout so much that I will never shop there again."
  • "There were no check out lines with clerks, only self checkout."
  • "HORRIBLE. There were no cashiers. EVERY lane was scan and go!!"
  • "No live people working registers only self check out."
  • "Only 2 registers open with cashiers on a good day and all other registers are self serve."
  • "Last night about 11:30 pm there was only one cashier open with 20 people waiting in line."

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