"The front desk employees have been courteous and up front with this pricing."
"Very helpful and friendly staff."
Cons:
"Brought the tire back to be met with sub par customer service from the manager."
"Sales associate made me wait an hour and 15 minutes only to tell me that they can’t plug it and then tried to sell me 2 new tires."
"Stan offered me NEITHER of the repairs...I feel like they tried to take advantage of me."
"No one told me my lugnuts weren’t going to hold my hubcap on."
"The manager refuses to return the broken parts to us, despite them being our property."
"Guy said 'yea I hate when people book through the website, it always says a lower price.'"
"The manager Anthony, was extremely condescending to me and my partner as I only assume it was because we were young."
Quality of Service
Pros:
"Checked tire for screw noticed in tire. Did not penetrate the tire. Added air to all tires. There was no charge for this service."
"Service was completed in a timely manner."
"Fast service and great prices, Kenny was an amazing help throughout my whole experience."
"Fixed my tire and checked the other."
"The mechanics are very good and knowledgeable."
"They fixed my tire AND fixed a few other problems with my car, all before the end of the day."
"They explained the pricing, what the treads meant, and what to look out for moving forward."
Cons:
"Took my car in for ac service charged me 150 bucks and still no ac."
"Paid for an oil change and tire rotation, even signed up for their credit card. Only got the oil change and an overpriced estimate on new tires; they didn't rotate the existing tires like I asked."
"All was good until I received a call saying my brakes were critically low and needed to be replaced."
"They also replaced a valve stem for no reason, and charged me an extra $20 for it."
"After $1500 i still have a problem with my brakes."
"They also damaged the Chrome on the wheel while replacing the valve stem."
"brought my truck in for alignment staff tells me it cannot be done as the pitman arm is falling off...very sad they don't know what they are diagnosing shopper beware."
Price and Value
Pros:
"Prices are reasonable especially when your in a pinch!"
"Kenny saved me money by realizing I didn't need a new tire and that mine was just fine just needed a repair."
"The price was good and he gave me a little discount."
"Quality work for a great price while keeping my business local."
"They're always quick and honest and I never feel like I'm being gauged."
"Exceptional customer service and work at an unbeatable price."
"Did quality work at a fair price."
Cons:
"But 4 new tires went from about 350 just under 800 really fast."
"They asked if we wanted a synthetic or high mileage oil change... were charged $81.26 for what we thought would be a regular oil change."
"overpriced, I asked for 4 new tires got 2...Paid a bit over 500 for two tires and rotation."
"They call me and tell me the entire inside of my tire is ruined and I needed a new one which would be $500."
"Felt they took advantage of the situation by overcharging me."
"Went to get new tires installed. Tech(s) were careless with their work and caused minor damage in various spots to every wheel."