JR's AutoSpa Reviews Summary

Customer Service

Pros:

• "They give great customer service. I love good customer service."
• "The customer service was great and fast."
• "Great communication leading up to the appointment, super flexible, professional, friendly, and detail-oriented."
• "Excellent service, very friendly staff- they came to my home and made it so easy to communicate by text and answered all my questions."
• "Everyone was professional, accessible, and easy to communicate with."
• "Good communication on the phone and text."
• "They're also great communicators and keep you updated as they are working on your car."

Cons:

• "This was my first encounter with the company and my last."
• "Overpriced for car cleaning service for a small Toyota Priuc."

Quality of Work

Pros:

• "Max and his crew detailed my car and my wife's. They did an amazing job."
• "Max went above and beyond and I was confident it was done right."
• "All my windows and mirrors were SPOTLESS!"
• "Max went above and beyond to accommodate me and left my car with a mirror finish, nothing left untouched and the inside spotless."
• "The deep clean they did on my Altima's interior made it like new."
• "They got rid of all the stubborn stains and left my car looking like new!"
• "The detailing brought out the brilliance of every curve, and the window tints added a touch of sophistication."

Cons:

• "The before pictures would be too embarrassing to post, but let's just say it was a mess!"

Professionalism

Pros:

• "Max was professional and communicative throughout the process-so happy to be able to support him and his business."
• "Max explained everything that he was doing to the car, kept me in the loop."
• "Max and his team are consummate professionals focused on providing the best service possible."
• "Super friendly and highly professional."
• "Max is one of the most knowledgeable detailers we have ever met."
• "Max pays very close attention to detail and doesn't take any shortcuts whatsoever."
• "Max is professional, attentive and exceptionally detail oriented."

Cons:

• No cons mentioned.

Convenience

Pros:

• "Within 24 hours someone reached out to me to specify exactly what I was looking for and to set up my appointment."
• "Not only was he available same day but he picked up and delivered the car!"
• "It was also very convenient that they came to our place so there was no need for pickup/drop off."
• "We used their mobile service since we only have one car. Super convenient."
• "They come to your home with all the necessary equipment and materials."
• "They were able to come out to my house within 2 days and spent over 2 hours shampooing, vacuuming & extracting the water from the floor rugs."
• "The service was absolutely great! Very convenient! They come to you if you can’t come to them."

Cons:

• No cons mentioned.

Value

Pros:

• "Excellent service, fair prices, and really nice, trustworthy people."
• "Very reasonably priced maintenance plan and you absolutely get what you pay for."
• "I would highly recommend Jrs Auto Spa. They were on time and completely professional."
• "Great work great value and legit made my 2017 acura tlx look new again."
• "Worth every penny! The paint was sparkling, the glass was crystal clear (windows, mirrors, and lights) and the interior has never been cleaner!"
• "Their price couldn't be beat on ceramic tint either."
• "Highly recommend! The service was absolutely great! Very convenient!"

Cons:

• No cons mentioned.