No Nonsense Neutering Reviews Summary

Customer Service

Pros:

• "It was easy to schedule his neutering online and when I had a question they were very quick to respond."
• "Check in and check out was very easy."
• "Staff was kind, knowledgeable, and efficient."
• "Everyone there is very friendly and helpful."
• "The girls at the intake were polite and very helpful."
• "The staff were friendly. Dr. McManus met with us personally to explain the procedure and how the recovery process would work."
• "They were awesome at communicating with us what needed to be done before and after surgery."

Cons:

• "But, it took a while for them to call back and make the appointment."
• "Your service and communication is poor."
• "Awful, Awful place, NEVER AGAIN nor will I ever recommend this facility."
• "Will never recommend this place to anyone ever."
• "Very rude customer service."
• "The woman at check in makes you feel like you're inconveniencing her just by showing up for your appt."
• "Very unprofessional, someone should have called."

Cleanliness

Pros:

• "Clean, efficient, and affordable."
• "The facility was clean."
• "The location was very clean, I even took a peek in the back room when the door opened and everything was very clean, no smell either."
• "The place was clean and no wait to register."

Cons:

• "The facility smelled of cat urine and was not nice."
• "I regret taking my dogs there! As soon as I walked into the building I was overwhelmed with the smell of cat urine."
• "It's just a business as far as I can tell, little rude and not much helpful."

Cost & Affordability

Pros:

• "160 cash for neutering, rabies shot, microchip, ear clean, nail trim, pain meds, cone, etc."
• "They did great work for way cheaper remember people you are going here cause you don't want to pay the prices of vets."
• "Less than half the cost our vet wanted."
• "The rates were extremely reasonable and affordable."
• "I paid a very low fee for the service however the quality of care was great."
• "They’re great very reasonable price, but they definitely made me feel like I didn’t know how to take care of an animal because I didn’t want to give him trazodone."
• "Had my male cat neutered here. He got shots, chip and neuter for ninety five dollars."

Cons:

• "I was then told that I needed to pay another $70.00."
• "However it was for sure not a small tip!! If they took less off, it definitely would still be noticeable."
• "You definitely get what you pay for. Beware."
• "Her surgery was great however she came home with worms, parasites, ingested fleas, and giardia."
• "I was told that the charge was $35.00 per cat."
• "$75 for everything including a nail trim, ear cleaning and rabies vaccine if needed."
• "Do your research read reviews before you end up getting sucked for your money."

Professionalism

Pros:

• "They seem to have an excellent team and system that works really well at this location."
• "They were well organized and they took excellent care of our girl!"
• "Professional service at a very reasonable price."
• "They were friendly, professional, knowledgeable, and treated my dog really well."
• "Very nice staff good with people an animals."
• "They help so many animals and they care about them."
• "They care about animals with passion."

Cons:

• "Do not trust this place as they will charge you for issues that are their own fault."
• "They got caught in their own deception."
• "Very unprofessional, someone should have called."
• "However, y'all need to work on being more professional."
• "For the safety of your animal, please stay far, far away from NNN."
• "This place is so dysfunctional and they have no idea what they're doing."
• "They aren't very talkative or Nice honestly."

Animal Care

Pros:

• "They choose cats before they start on dogs."
• "Wonderful organization."
• "They did an excellent job for such a good price."
• "They did a great job with my kitty Kono."
• "Her stitches healed cleanly, she got all her shots."
• "Gave us informed instructions for aftercare."
• "Total cost for surgery, pain meds, & the post op collar was $125.00!"

Cons:

• "She went in for a spaying and found out that they took half of her ear as well."
• "It's been a year and his testicles are still swollen."
• "The vet called us halfway through the day stating that he had gotten fleas from the other cats in the facility."
• "A nice young lady brought a cat in and now it has fleas."
• "Our poor baby had to sit scared in a cage all day with no food and I am not even sure if they gave him water."
• "The dog suffered an internal infection due to the non-sterile environment he was subjected to at NNN."
• "Your animal has an EXTREMELY HIGH potential of coming home with fleas, heart worms, or other critters."