Royale Reviews Summary

Burgers

Pros:

• "The beef patty is juicy and grilled to sizzling hot and tasty."
• "Eating a Royale with Cheese makes me feel like I'm in Pulp Fiction."
• "The burger is merely $7 and it is a generous one."
• "Simply delicious. They say it is the best burger in nyc."
• "Royale has an amazing burger for the value and some of the best onion rings I've ever had."
• "One of the best burgers in NYC for under $10."
• "Literally the best burger I’ve ever had, but all the food is AMAZING!"

Cons:

• "Kitchen forgot my grilled onions and sent out burnt fries."
• "Burger was not to the specified temp and with the wrong cheese."
• "Used to think their burgers were quite good, but I recently got a patty that was completely raw on one side."
• "The bun on the burger was a bit dry."
• "This was by far one of the worst burgers I've ever had. Cheap meat with no seasonings."
• "I rarely rarely rarely give bad reviews. But honestly this is one of the worst Burgers I had in New York City."
• "The 15 dollar hamburger did not come with fries."

Service

Pros:

• "Super friendly staff as well! Lovely to see them open!"
• "The staff is incredibly friendly and hard-working."
• "The whole staff is just amazing!"
• "Our waiter was very nice and attentive."
• "The staff was attentive, easy-going, and accommodating."
• "The staff was very quick to help us and the bartender made great drinks!"
• "The staff was very accommodating and genuinely attentive and conversational."

Cons:

• "Food came quick but service after that was a bit slow."
• "Service was just soso."
• "Overall the experience was disappointing, which mostly stemmed from consistently lackluster service."
• "Horrible service. Absolutely rude. Food was mediocre at best."
• "Had a request to take something off of burger. Was not listened to. Was told to tough it out. Attitude from staff."
• "Food service was slow, drinks came in fast but napkins weren't offered or given or lemon wedges - back to the basics."
• "i wish i can give less stars for the unprofessionalism of their staff and management systems."

Ambiance

Pros:

• "Royale is disguised as a neighborhood pub but in reality it is burger gastroenterologists' playground."
• "What truly sets Royale apart is its exceptional selection of beverages, and the Guinness here is nothing short of perfection."
• "The back patio is a fantastic hidden gem for relaxing in year round."
• "The ambiance is a perfect blend of classic and contemporary, making it an inviting space for anyone looking to unwind with a good drink."
• "A fantastic sports bar for watching the game... outside!"
• "Loved the setting at the back. Very spacious."
• "Perfect in warm weather for a burger and beer in the back garden."

Cons:

• "By far the worst place to go to for an event, this place had the audacity to cancel on me the day of when I made my reservations last week."
• "Cool place with friendly work staff, but I have to admit for a place that calls itself a burger joint they had very little options on their menu."
• "Covered and heated in the winter, but it's not the same as being surrounded by greenery."
• "Some promotional drink was only offered to known customers or friends."
• "The thing that I wasn't pleased with were the fries too much salt."
• "Walked in and sat at the bar to order a cocktail. Bartender served it with a fly in it."
• "The pricing was high, and I was most of all unsatisfied that they couldn't include a damned few chips or a pickle for fifteen dollars."

Value

Pros:

• "The burger is merely $7 and it is a generous one."
• "It was also not expensive to get a great dinner."
• "Royale has one of the best most reliable burgers around."
• "The prices are very reasonable."
• "Phenomenal burger, reasonable prices and friendly service."
• "The price was very reasonable."
• "Fantastic draft beer selection, super friendly staff, unbeatable prices."

Cons:

• "Used to be great now average."
• "The food frankly isn’t worth the headache of how inept their management is."
• "The 15 dollar hamburger did not come with fries."
• "The pricing was high, and I was most of all unsatisfied that they couldn't include a damned few chips or a pickle for fifteen dollars."