"The burgers are always cooked to perfection and packed with flavor."
"The patty is perfectly seasoned, and the bun is the exact balance of firm and soft."
"One of my absolute favorite places to grab a burger! The fries are great, the available sauces add to any meal, and the burgers are just fantastic."
"The first bite was an adrenaline punch to my taste buds."
"The burger was amazing, one of the best. and the salad was a big portion and tastes great."
"Nuggets and fries are amazing as are the poutine and mozzarella sticks!! Crispy and fresh."
"The food was amazing, especially the Cajun fries!"
Cons:
"The buns were not fresh, they broke with the touch of hand."
"I didn't like my food at all, it was very subpar. No real seasoning, very bland."
"Our burgers were bland."
"The bread didn't taste fresh and seems like shrink-wrapped before grilled."
"The beef patties are becoming smaller."
"After biting into one of the fries, it was purely a white potato inside, and it tasted very bland."
"The burger pattys were incredibly underwhelming."
Service
Pros:
"This is a tiny hole-in-the-wall place, but the food was delicious and the staff was very friendly."
"The people here are wonderful - don't just get an order to go, take a seat, order up a meal, and enjoy it. They genuinely want you to love their food, and I have no doubt you will."
"They are very nice and accommodating, highly recommend checking this place out."
"Employees are friendly and look happy with what they do."
"The worker was extremely kind, and caring. Best service I’ve ever had."
"The staff was super nice and our food was ready in no time."
"The man who helped us was very kind and made us feel at home."
Cons:
"The kid behind the counter tried to give himself an extra .50 tip by stealing my change."
"They steal from you."
"Worst customer service, the lady that works here is really rude."
"The girl who took our orders, unfortunately messed up both orders my friend & I gave."
"The staff on the counter was extremely unprofessional and unable to process what we are asking him we had to repeat ourselves multiple times."
"Horrible service I had never tried them and today I decided to try them out I called an order for pick up and as soon as I finished telling them my order they hung up."
"We received rude customer service."
Atmosphere
Pros:
"Best Halal Burger in 9th Ave!"
"The place was clean and it was easy to get to."
"A very cute little burger joint on 9th ave."
"Absolutely amazing place to get a burger. Wonderful staff that was very helpful."
"This homey little spot was a great find. They offer a lot of American-inspired fare with a twist that really punches up the flavor."
"The owner at the restaurant was so kind and accommodating and gave me a free soda."
"Great people work here and the food they make is top of the line."
Cons:
"The atmosphere is simple and they have bad lighting for my taste."
"The building doesn’t look like an appetizing food place, but I promise once you order and try their food you won’t care about the atmosphere."
"There was no music playing, and the atmosphere was actually very creepily quiet."
"Atmosphere is crammed."
"The online menu was deceiving and the food looked nothing like the advertised pictures."
"In front of shop too many sketchy people (not related to restaurant) but they should tell them to get away."
"If you blink, you’ll miss it. The place is small but tastes great!"
Value
Pros:
"The prices were very reasonable. Service was also excellent."
"The cheap affordable price is worth it with how much you get to eat."
"The prices are reasonable compared to the food taste and quality."
"Good food, good service, super low price."
"Prices were ridiculously cheap for the amount of food you get and the quality was amazing."
"The food is reasonably-priced."
"This place has 3 things that make this place great... Great prices: I haven't spent less than $10 per meal in NYC yet (even from local friends' suggestions) and this place averages under $10."
Cons:
"For dine-in: - Automatically charged for 18% of tips and then asked for another round of tip of the total amount and tips (that's right total+tax+18% of tip)"
"$24 for a mediocre burger and fries at a fast food restaurant."
"The price has gone up about 30% and they charge a fee to use credit cards."
"If you like your burger small, a too big and old bun, so much sauce you can't taste the small burger, and a built-in tip that they don't even make you aware of... this is your place."
"Idk why there is a service charge for the cashier to hand me a cardboard plate I throw out myself."
"15% service tax is added standard on your bill."
"Prices seem too high and place is very small."
Accessibility
Pros:
"The restaurant is really close to times square, and deliver, if you're close."
"The expansion within the city is worthy to think of."
"The most important thing for us is that the food is HALAL and is a must go whenever anyone is in times square area."
"They serve halal burgers and vegetarian burgers, great options for those who are picky on these."
"This business runs with the purpose of quality and sustainable practices."
"The workers there are so friendly and sweet, you will not find anything better anywhere else."
"The restaurant has no toilets and cannot accommodate wheelchairs."
Cons:
"The establishment has limited seating so check how busy the place is before going in."
"Saw a photo of its inaccessible entrance. Get a burger (and there are many ACCESSIBLE places for a NYC burger) elsewhere if you're a wheelchair user."
"The workers are so rude. I ordered online and they took my money and didn't send me any food."
"Had the feeling being racial profile."
"The shop owner/delivery guy was yelling at the counter girl in hijab over something we didn't know."
"The lady standing behind the counter gave me a very bad look."