Walmart Reviews Summary

Customer Service

Pros:

• "Check out last very pleasant and young man checking receipts get nice too."
• "Three of the items purchased registered the wrong price. Jolie can to help; and she was terrific!"
• "Helpful staff which is a definite plus."
• "The employees are nice, accessible and know where things are!"
• "I have always had a pleasant experience shopping at this Walmart location. The sales associates are helpful and pleasant to me and the store is clean."
• "The employees are always friendly. They are willing to guide me when I need to find something."
• "Great employees as well, that are for the most part helpful, and if not, they aren't in your way."

Cons:

• "What a nightmare to go this location. Why they had to close the one at CT Ave. Customer service here's awful."
• "Customer service sucks!!!! it's horrible."
• "Maria at customer service was not helpful. She was Infact rude and dismissive."
• "All of the different staff members were confused about where the return was supposed to take place and the staff isn't too inviting."
• "The staff are the most rude disrespectful group of employees I've ever dealt with."
• "Terrible!!!!!!! Worst Walmart EVER!! Employees are rude and nasty."
• "The only thing I like about this Walmart is that its not too far from me, but the staff is rude and aggressive."

Store Cleanliness and Organization

Pros:

• "Nice place for a quick shopping experience. Very well organized."
• "Very clean, updated store with everything under the sun."
• "Clean, organized, and a lot of hidden gems."
• "I must say this Walmart was very organized and clean."
• "It looks like it's not a Supercenter, but one of the coziest, cleanest, most comfortable Walmart I've visited recently."
• "The bathrooms were very clean and the store seemed very organized."
• "Wal-Mart is a very organized..very easy to find what you are looking for."

Cons:

• "The store is dirty, the registers rarely work and they know it."
• "They need to do some cleaning.. I was about to buy a beverage but when I saw how dirty the refrigerator looked I instantly changed my mind.. walmart Norwalk please do some cleaning."
• "This Wal-Mart in Connecticut had a minimal selection of food, was organized very weird, was very crowded."
• "This Walmart is always crowded but somehow I can never find what I need. The shelves are often half empty throughout the store."
• "The worst Walmart I’ve ever been to. Zero organization of management and the products being sold in the store."
• "One of the worse Walmart stores I've been to. It isn't well maintained and the customer service is non-existent."
• "Worst experience ever!!!!! Do not go there.. Their cashiers steal your stuff and charge you double."

Product Availability and Pricing

Pros:

• "You will buy more than what you need because they always have amazing goodies."
• "The prices are pretty low which makes it great for people who need to buy groceries in bulk."
• "Great store with a lot of different things ranging from hunting/camping supplies to baby necessities."
• "Love this Walmart..Its not a Super Duper Walmart but it has all you need always fully stocked."
• "But you will find almost everything except the food items and flowers/plants."
• "WalMart had everything I needed at a great price."
• "Walmart is still the go to place for pretty much all your needs. This location keeps shelves and refrigerators stocked."

Cons:

• "Unfortunately, this Walmart often happens to be out of stock of what I need and for quite a while at that."
• "The variety in school supplies was disappointing."
• "I was very disappointed that I drove from the Bronx to drive to Norwalk Connecticut and this particular Walmart had no items for men on the shelves!"
• "Most of the check out lanes are card only, so those of us who can only use cash are stuck in 1 line with 50+ other people."
• "The items are not always in stock."
• "If the item you need isn’t locked up, you still most likely won’t get what you need because it will be sold out."
• "Not a huge selection at the Walmart I went to in south Connecticut so I was bummed with all that usually I love shopping Walmart but not yesterday there just wasn't much of a selection."

Shopping Experience

Pros:

• "Drive Pickup feature is awesome it just takes couple of minutes to get the item even less than picking up from counter."
• "You can order online and pick up at the store."
• "Parking is a bit tight but there are other stores near it. Easy checking out."
• "They just renovated the store and now have a bigger selection, it's great."
• "Very conveniently placed location with a fairly large selection of items."
• "Great store! Has everything one could ask for cheap prices!"
• "They have everything you need. I bought some translucent plastic stick on sheeting for a bathroom window. Can't believe it was in stock!"

Cons:

• "Store is always busy. Avoid the first 5 days at the first of the month."
• "I was in here Monday night and the lines were astronomical, which is to be expected at a Walmart to a certain extent, however there was only 2 cashiers open for over a hundred people checking out."
• "I went here on Saturday and the parking lot was packed however when I went in the store...it was soooo empty."
• "It was awful. There's never any parking."
• "Standing in the electronics section, waiting over 30 minutes for someone with a key so I can buy a $6 iPhone screen protector."
• "This Walmart is only best to go in at before 7am because there never enough cashiers mostly self check out && there’s never parking it’s located in the worst spot ever next to home goods never parking & always never enough parking the WORST after 7am."
• "Waited 45 minutes for fabric, and no one seems to take responsibility for their lack of work ethic."