Target Reviews Summary

Category: Department store

Address: 21 Broad St, Stamford, CT 06901, USA

Phone: +12033880006

Rating: 3.8
based on 159 reviews.

Customer Service

Pros:

  • "Very spacious and good customer support."
  • "Redina is always so happy to help every customer and makes sure we are taken care of."
  • "Awesome customer service provided to my family and I by Emmanuelle!"
  • "The staff at this Target location is helpful, the store is well stocked, and it has decent toilet facilities."
  • "Service was amazing in the Cosmetics section."
  • "Her work performance and effective communication has made us feel great when shopping at Target!"
  • "The experienced sales team helped me find my way."

Cons:

  • "The 'manager' made nothing but excuses. Her name started with a D! She had 2 braids & didn’t know how to do her job."
  • "They didn’t have any clue how to help."
  • "The employees there are always in bad mood!!!"
  • "Poor customer service. Not all employees are bad, but most I've encountered with doesn't care."
  • "They were rude, disrespectful, the employees there are always in bad mood!!!"
  • "Horrible customer service. I had an order pick up to retrieve and upon arrival the little girl working the pick up desk didn't even look up from her phone."
  • "Customer service seems angry and put off when answering the phone."

Store Layout & Cleanliness

Pros:

  • "Shopping at Target was easy and fun."
  • "Store renovation looks great and staff is always helpful and super friendly."
  • "Love shopping at this Target, shelves are always stocked and friendly staff, I am always asked if I need help with something, very organized and not messy, everything is easy to find."
  • "The store is always clean and organized well; plenty of good choices for products I need."
  • "The store is clean and well organized with a friendly staff."
  • "It's always so nice and clean everything so well organized it always has stock of items that I need."
  • "The maintenance and presentation is very good."

Cons:

  • "Dollar spot empty, the lobby It wasn't clean, for a moment I thought I was in the NY subway."
  • "The sit down eatery needs to be redone, it's drabby and not the cleanest it could be."
  • "Also now that they renovated the store the kids stuff is squeezed together while the adult stuff is spread out and VERY MESSY CLOTHES EVERYWHERE."
  • "The Stamford store was a mess. I was looking for workout shorts. Found one pair among the mesh type shorts, another pair hung between the shirts and the third pair was hanging among other items at a different rack."
  • "No one speaks English."
  • "This is the messiest Target I’ve visited. Shelves are not stocked any time I go."
  • "The staff are mostly rude again and unhelpful, their vegetables are usually either spoiled or hours away from it."

Parking & Accessibility

Pros:

  • "Quick pickup from the store only a few minutes."
  • "Great Target. Convenient downtown location with attached parking garage. The store is multi-leveled with elevators and escalators between them."
  • "Convenient downtown location with attached parking garage."
  • "Easy to park (there is a small parking fee. it costs $1 for first 2h)."
  • "If coming by train, you can either walk (10min walk from Stamford train station) or you can take a free trolley from it."
  • "It's a great store if you're visiting from out of state you may have to get used to the parking deck downstairs and the store is upstairs."
  • "Ordering pick-up orders from Target is super handy."

Cons:

  • "I just wish the store was located elsewhere so I don't have parking fee."
  • "Very inconvenient for the customer especially since parking isn’t free so if clothing doesn’t fit you have to pay for parking AGAIN just to return merchandise."
  • "You have to pay for parking then you have to hike all the way up 3 flights of stairs to get into the store."
  • "Don't EVER park here in their parking lot!! The hourly parking is unreliable and their state's don't work well for exiting the lot keeping people stranded for 30 min or more."
  • "It’s insane that if you lose a ticket you pay a fee of $15.00 that is just crazy."
  • "The parking fee pisses me off too."
  • "You have to pay for parking and if you use the ground level entrance it’s an elevator that may or may not be working."

Product Availability & Pricing

Pros:

  • "This target is dangerous... every time I go I find a few things that I absolutely love and need to purchase!"
  • "I really like their clothes and getting household stuff including cleaning things like the swiffer."
  • "The diverse product selection meets a range of needs, from household essentials to trendy fashion."
  • "Prices, variety and quality. I like having the flexibility Target offers."
  • "Some items can be pricey so I always try and shop the clearance or markdowns sections."
  • "This store is a super Target, that has some fresh produce, good variety of dairy, some meat, and some cooking kits that makes life easier."
  • "Recently put an online order in for Target via the web. Free shipping for orders over $35 Is a great value."

Cons:

  • "Stopped in for wide foil of course they don’t have it, don’t have almond milk either, shelves are always bare."
  • "No point in having a produce section if the limited selection of items you actually DO have are rotten and old."
  • "Pricing accuracy has always been awful- often charged a little higher than the displayed prices."
  • "The prices were not that good. My last time at Target."
  • "They're usually out of something you need when you go."
  • "Now all shelves are half empty and they locked basic stuff behind a glass case."
  • "The fact that almost all items in the drugstore area are locked behind cases is super frustrating."

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