Nittis Italian Restaurant and Bar in Hells Kitchen Reviews Summary
Category: Italian restaurant
Address: 523 9th Ave, Manhattan, NY 10018, USA
Phone: +12125170939
Rating: 4.4
based on 205 reviews.
Food Quality
Pros:
"The FAGOTTINI AI PORCINI is one of the absolute best things I have ever eaten!"
"All our guests raved about the delicious food, caprese, arancini, chicken and eggplant parmigiana, cod francese, grilled veggies, and the best Tiramisu!"
"Every bite of the food was wonderful."
"The sauce on every dish is the kind that you lick off the plate, just saying."
"The Meatballs were amazing along with the calamari."
"Food is amazing!!! Everything we ordered was homemade."
"The food was amazing. second to none the best, drinks were made to perfection.main dishes were the best."
Cons:
"Food was overpriced and very lack luster, it tasted as if they just took something frozen and threw it in a microwave."
"Ordered the Bolognese thinking it would be authentic. It was not."
"The lasagne was very bland, the tomato sauce was watery, the pasta layers had no bite to them, they just turned to a mush."
"The food was awful. We got the pappardelle Bolognese with truffle oil and the pappardelle ragu with burrata, neither had any flavor."
"The bruschetta was plain and my pasta was cold and again, plain & under seasoned."
"The sausage pasta which was horrible to eat; the sausage did not taste nice at all and the broccoli tasted of nothing."
"The food was horrible."
Service
Pros:
"The staff is so polite and very attentive."
"The service was a real pleasure, especially by manager Andrea and our server Sai, both real pros and true gentlemen."
"The staff were so sweet and personally came over to wish me a happy birthday."
"Will, the owner spent time talking with all the customers throughout the evening."
"Everyone, and I mean everyone, in there paid amazing attention to us."
"Were spoiled by Ernest's amazing service."
"The service is fantastic and attention to detail is top level."
Cons:
"Our waiter never gave us his name, but he seemed annoyed like we inconvenienced him."
"Additionally, when you walk into the restaurant it smells like rats."
"Even throughout this time we weren't asked once if we enjoyed our meals or if we needed anything."
"Terrible management and shouldn’t be in the service business."
"The service was beyond terrible."
"The service, while polite, was insanely slow and each one of our orders was wrong."
"We were rushed out of the place from the moment we were sat at 4:30."
Atmosphere
Pros:
"Interior was beautiful and cozy with lights and palms, but also spacious."
"The music was modern and went with the feel of this place."
"The atmosphere was a very lounge-type-late-night-cool kind of vibe which I loved."
"The bathroom is pretty cool (stalls are super low though) nice atmosphere overall."
"The atmosphere inside is nice and welcoming, dimmed lights made the place real cozy."
"Nice atmosphere."
"The general ambiance was very welcoming and warm."
Cons:
"The decor I also felt it was a bit awkward. A lot or red lights made it feel as if it was part of the old red light district type of thing."
"Atmosphere - a lot more casual than what we were expecting."
"A tad noisy with the windows open.... but NYC so what do you expect."
"There was also a very alarming and angry man on the other side of the women’s bathroom that was screaming and pounding on the wall."
"We were seated by the window where there was a big draft and my seat was wobbly and close to breaking."
"Okay foods."
"The grilled chicken was too dry. The chicken and pepper with mozzarella was tasteless."
Pricing
Pros:
"Prices were very reasonable for midtown."
"Priced really well."
"Drinks were delicious and very well priced."
"Staff was super friendly, prices were very reasonable for midtown."
"The prices were reasonable for midtown."
"Decent flavors, host is delightful for the price."
"The bill with tax and tip for 4 came to $300."
Cons:
"Nittis adds ANOTHER 3.5% if you pay by credit card."
"It is definitely overpriced for what is being served."
"Food is completely average for the price."
"They also charged $10 for a Shirley Temple (Sprite and Grenadine)."
"What one should NEVER expect is for the check to arrive and be charged 25+% ABOVE the menu prices."
"AND BEWARE OF THE AUTOMATIC GRATUITY!!!"
"Nittis adds a 20% service charge automatically to all checks."