Nittis Italian Restaurant and Bar in Hells Kitchen Reviews Summary

Category: Italian restaurant

Address: 523 9th Ave, Manhattan, NY 10018, USA

Phone: +12125170939

Rating: 4.4
based on 205 reviews.

Food Quality

Pros:

  • "The FAGOTTINI AI PORCINI is one of the absolute best things I have ever eaten!"
  • "All our guests raved about the delicious food, caprese, arancini, chicken and eggplant parmigiana, cod francese, grilled veggies, and the best Tiramisu!"
  • "Every bite of the food was wonderful."
  • "The sauce on every dish is the kind that you lick off the plate, just saying."
  • "The Meatballs were amazing along with the calamari."
  • "Food is amazing!!! Everything we ordered was homemade."
  • "The food was amazing. second to none the best, drinks were made to perfection.main dishes were the best."

Cons:

  • "Food was overpriced and very lack luster, it tasted as if they just took something frozen and threw it in a microwave."
  • "Ordered the Bolognese thinking it would be authentic. It was not."
  • "The lasagne was very bland, the tomato sauce was watery, the pasta layers had no bite to them, they just turned to a mush."
  • "The food was awful. We got the pappardelle Bolognese with truffle oil and the pappardelle ragu with burrata, neither had any flavor."
  • "The bruschetta was plain and my pasta was cold and again, plain & under seasoned."
  • "The sausage pasta which was horrible to eat; the sausage did not taste nice at all and the broccoli tasted of nothing."
  • "The food was horrible."

Service

Pros:

  • "The staff is so polite and very attentive."
  • "The service was a real pleasure, especially by manager Andrea and our server Sai, both real pros and true gentlemen."
  • "The staff were so sweet and personally came over to wish me a happy birthday."
  • "Will, the owner spent time talking with all the customers throughout the evening."
  • "Everyone, and I mean everyone, in there paid amazing attention to us."
  • "Were spoiled by Ernest's amazing service."
  • "The service is fantastic and attention to detail is top level."

Cons:

  • "Our waiter never gave us his name, but he seemed annoyed like we inconvenienced him."
  • "Additionally, when you walk into the restaurant it smells like rats."
  • "Even throughout this time we weren't asked once if we enjoyed our meals or if we needed anything."
  • "Terrible management and shouldn’t be in the service business."
  • "The service was beyond terrible."
  • "The service, while polite, was insanely slow and each one of our orders was wrong."
  • "We were rushed out of the place from the moment we were sat at 4:30."

Atmosphere

Pros:

  • "Interior was beautiful and cozy with lights and palms, but also spacious."
  • "The music was modern and went with the feel of this place."
  • "The atmosphere was a very lounge-type-late-night-cool kind of vibe which I loved."
  • "The bathroom is pretty cool (stalls are super low though) nice atmosphere overall."
  • "The atmosphere inside is nice and welcoming, dimmed lights made the place real cozy."
  • "Nice atmosphere."
  • "The general ambiance was very welcoming and warm."

Cons:

  • "The decor I also felt it was a bit awkward. A lot or red lights made it feel as if it was part of the old red light district type of thing."
  • "Atmosphere - a lot more casual than what we were expecting."
  • "A tad noisy with the windows open.... but NYC so what do you expect."
  • "There was also a very alarming and angry man on the other side of the women’s bathroom that was screaming and pounding on the wall."
  • "We were seated by the window where there was a big draft and my seat was wobbly and close to breaking."
  • "Okay foods."
  • "The grilled chicken was too dry. The chicken and pepper with mozzarella was tasteless."

Pricing

Pros:

  • "Prices were very reasonable for midtown."
  • "Priced really well."
  • "Drinks were delicious and very well priced."
  • "Staff was super friendly, prices were very reasonable for midtown."
  • "The prices were reasonable for midtown."
  • "Decent flavors, host is delightful for the price."
  • "The bill with tax and tip for 4 came to $300."

Cons:

  • "Nittis adds ANOTHER 3.5% if you pay by credit card."
  • "It is definitely overpriced for what is being served."
  • "Food is completely average for the price."
  • "They also charged $10 for a Shirley Temple (Sprite and Grenadine)."
  • "What one should NEVER expect is for the check to arrive and be charged 25+% ABOVE the menu prices."
  • "AND BEWARE OF THE AUTOMATIC GRATUITY!!!"
  • "Nittis adds a 20% service charge automatically to all checks."

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