Dutchess Diner Reviews Summary

Ambience & Cleanliness

Pros:

• "Definitely a traditional diner from the exterior and interior."
• "Bathrooms are clean."
• "Very clean, spotless diner."
• "The exterior and interior of the restaurant is flawless and the staff members are always cleaning to maintain that five star appearance."
• "Clean, organized, modern and friendly environment."
• "It is also very clean."
• "Old school diner ambience."

Cons:

• "Booth was dirty & no air conditioning."
• "The place looks super dated and has that feel as well."
• "Quite run down, plastic table cloths with discoloration, walls dirty and could use a paint coat, carpet has seen better days."
• "The building is old and could use an update."
• "The place is also very dark and smelly."

Service

Pros:

• "The staff is amazing, no matter which server you get!"
• "Santiago was great taking orders, bringing food at the same time for our group of 5, and keeping track of refills."
• "The service was quick, efficient and courteous."
• "Our waitress was really friendly and outgoing."
• "The owner makes an effort to greet customers which I respect. It's a nice personal touch."
• "Our server was efficient, courteous and friendly."
• "Coffee was refilled constantly and service in general was good."

Cons:

• "We just walked in and there was no one that took an interest in us."
• "The waitress although she was cordial didn't point out any specials."
• "She never suggested dessert or coffee."
• "Diner was empty and there was more staff than tables at that time but service was horrible."
• "Our waitress delivered our food and promptly disappeared."
• "One worker was on their phone and could not even bother to look up and acknowledge us."
• "Service suffered a bit...waited 20 mins for a table, looked like they were shy wait staff...waited for coffee refills."

Food Quality

Pros:

• "chicken Alfredo out of this world, also if you like the chicken franchise they will make it for you if you're looking for soup french onion soup and matzo ball soup is excellent."
• "Their burgers are juicy and filling."
• "The open face hot turkey sandwich was the best I ever had!"
• "The pancakes taste buttery and the corn beef hash was very tasty."
• "The food was delicious and portions hefty!"
• "Food was excellent. They took humble fare tuna and chicken salad and elevated it."
• "The food is great and FRESH."

Cons:

• "Food will be mostly okay but sometimes it's burnt or dry from sitting under heat lamps or over cooking."
• "The omelet was ok, not the best tasting, was a little bland."
• "My wife’s food was basic and not cooked well."
• "The burger was not very good either."
• "Two meals were mediocre and 2 was not edible."
• "The pancakes were too heavy and dry for my liking."
• "The pancakes and the eggs weren't very good."

Value

Pros:

• "Good value for the prices, also. My parents love the Seniors Menu which is an excellent value."
• "Most menu items are at a fair price."
• "The prices are reasonable and comparable to other diners."
• "The best part is you won't be paying 'Red Line' diner prices..at least half the price."
• "Prices were fair and service was very good."