Jungle Bob's Reptile World Reviews Summary

Selection and Variety

Pros:

• "They have a huge selection of both animals and supplies and are immensely knowledgeable."
• "They have everything you need to set up the perfect enclosure for your pet reptile."
• "They have such a wide range of reptiles, I came here to purchase a jumping spider."
• "A great variety of really cool reptiles amphibians and invertebrates will have you setting up your own zoo before you even know what hits you!"
• "They have an excellent variety of feeders."
• "They have a full stock of everything that you would need to start owning a reptile."
• "They got tons of live insect feeders too!"

Cons:

• "I like getting reptiles there but I don't like how all there reptiles are crammed a lot of there animals there."
• "They have cool amphibious tree lizards and also sell a lot of rats too but they have to stop putting the rats in with the lizards in same cage the lizard end up eating the rat really not nice."
• "The only thing I would say is that their tarantula slings (the size of a penny/dime/smaller) don't last very long."
• "Geckos are all scrawny, water bowls dirty."
• "The substrate can splinter them and if ingested can hurt them internally."
• "They are suppose to know what they are doing when it comes to identifying the gender of the animals they sell and yet they sold a full grown male spider as a young female."
• "Their axolotls swim in poop filled water and have obvious signs of skin problems from the ammonia in the water."

Staff Knowledge and Helpfulness

Pros:

• "The workers and owners are not only experienced but also care deeply about reptiles and making sure their needs are met."
• "Tyler, Matt, and the rest of the crew are so informative, helpful and friendly."
• "Wonderful experience with Jungle Bob’s! Like so many other reviews say, these people really know their stuff and care about the well-being of the animals."
• "The guys are friendly, knowledgeable and helpful."
• "Staff are extremely patient, helpful and knowledgeable."
• "The staff are the most knowledgable in the business and Jungle Bob himself is a living legend."
• "The staff are all well educated in all aspects of reptile and amphibian husbandry."

Cons:

• "I’m just gonna give it a bad review due to the amount of disrespect these people give when responding to those who have negative viewpoints of the place."
• "Told customer not to cycle an Axolotl tank which is fairly likely to kill the animal."
• "I’d say it’s about a 50/50 chance of getting really good advice and really bad advice."
• "So turns out they told us a lot of incorrect information and sold us things we shouldn't have bought."
• "They do not know what they are doing here. They take full ADVANTAGE of new reptile owners."
• "You sold us live food that was too large for the baby bearded dragon to correctly digest."
• "Was told by someone there that they didn’t have their hands on them at all times so didn’t know what to tell me."

Customer Experience

Pros:

• "The animals are in great hands ☺️ and they are the coolest place on long island."
• "Great place to shop for all ur reptile needs amazing staff every one is very helpful and very nice to their customers and so pleasant every time I shop here."
• "Always an amazing experience with the family."
• "We drive from Brooklyn here to get a bearded dragon and all the needed the supplies for him."
• "They took in my pet turtle I couldn't take care of turtle anymore they gave my turtle a home n reassured me my turtle would b fine."
• "I love my new adult corn snake would recommend highly to get a corn snake at this place or online."
• "My daughter is overjoyed and has spent many hours so far with her new critter."