Montgomery County SPCA Reviews Summary

Staff and Management

Pros:

• "Great facility and extremely helpful/dedicated staff."
• "The staff I found to be friendly."
• "Everyone there was just so helpful and answered all of our questions and concerns."
• "The employees are nice and helpful."
• "The staff were very friendly, helpful, and understanding when I picked him up."
• "We were met at the front desk by people that truly seemed like they loved animals."
• "With a kind, friendly staff which stays as knowledgeable as possible."

Cons:

• "I was absolutely appalled and disgusted when speaking with Mark."
• "The manager, who is a truly horrible & disgusting human being treated the situation so very poorly."
• "If I could leave no stars I would the manager here MARK is veryyyy rude."
• "Miserable/horrible guy there who I believe is the manager."
• "The staff is totally incompetent."
• "The rep was mean and judgmental without having all of the facts."
• "He’s a rude and nasty person, he shouldn’t be dealing with the public or caring for animals."

Adoption Process

Pros:

• "As soon as his 7 day lost period was up, we got the call that we were chosen to adopt."
• "The process went smoothly."
• "The process was fairly simply and we put in our application for her on saturday and heard back within a week that we were selected to adopt her."
• "SPCA is simple and straight forward. We got our kitten the same day!"
• "Quick and convenient service; instructions on how to get my dog out of the kennel were direct and clear."
• "The Montgomery Co. Animal Shelter/SPCA location offers families and orphaned/abandoned animals the homes they deserve."
• "We adopted a pet rabbit a week ago for our son and everyone there was just so helpful."

Cons:

• "I was the first applicant... yet they chose someone else."
• "Every time I apply for a dog to adopt they never return my emails or calls."
• "The adoption approve process is way too long."
• "STAY AWAY. They are unprofessional and unethical."
• "The process of choosing the adopting family does not seem right or fair."
• "Doesn't update their available dogs nor do they let you into their kennels."
• "I meet with this beautiful dog and the kids and so feel in love... After a week of calling I was told I was not approved."

Facility Conditions

Pros:

• "The facility is clean, well-maintained."
• "Out of all the pet adoption agencies l have been to, M.C.S.P.C.A. is the most well kept facilities l have visited."
• "The people at the shelter were nice the shelter is clean."
• "Areas were so clean."
• "The place was clean and organized. Good experience."
• "The staff and volunteers at the Conshohocken SPCA are very friendly, courteous, and professional."
• "Leo came home with a cough and the SPCA gave us medicine for him free of charge."

Cons:

• "This facility is overflowing with animals right now."
• "The cages/kennels are not the biggest, also."
• "Worst SPCA I’ve ever been to... all they had in the small animal room were bunnies."
• "The dogs didn’t seem very happy, they were in tiny cages."
• "Several of them needs a bath after being in the facility for days."
• "Front staff was curt and waved us off and didn’t inform us we would have to weave in and out of the dog kennels to find a cat."
• "The facilities are alright, but a bit depressing."