"The sales and support personnel were very helpful during the purchase process."
"Sam Rosado... was so lucky to be matched up with... someone so honest, patient and helpful every step of the way."
"Everyone on the staff was terrific and I highly recommend checking them out for your auto needs!"
"The service team and sales team at Brown-Daub Hyundai are top notch professionals."
"Every staff member was friendly and there was never a sense of pressure."
"Angel was kind, courteous, and professional."
"Sam was the BEST salesman and made everything easy!!"
Cons:
"I will NEVER bring my car back here again smh."
"Absolutely ridiculous and I will never be coming to this dealership again if that's the kind of customer service they think is okay."
"I will not be doing that now because they did not take care of my wife's vehicle and put two brand new tires on them. I was extremely disappointed with them."
"This is not good customer service."
"They were very pushy and pretty much trying to get me to purchase the same day or didn’t want to deal with me."
"Their treatment of me post sale means they have lost a future repeat customer."
"They weren’t working with me at all."
Sales Experience
Pros:
"Had a great experience buying a 2024 Hyundai Tucson from Brown-Daub Hyundai!"
"We had one of the best car-buying experiences of our lives!"
"I never thought I would say going to a dealer and purchasing a car would be stress free but my experience with Braun-Daub was just that!"
"If you're looking for a new car, I highly recommend visiting this dealership and asking for Carlos."
"As soon as we arrived at Brown Daub Hyundai, we were greeted by salesman Eli, who immediately made us feel welcome."
"Brown-Daub Hyundai has restored my faith in auto dealerships."
"Honestly this was the best experience I have ever had purchasing a new car."
Cons:
"Bought a 2023 in June brand new. Once you buy the car you never hear from them again. I have so many problems with their service department."
"Unfortunately we've since bought another Hyundai SUV. The good news is we were in the process of buying a Palisade and have since backed out."
"They pretty much said that they weren’t fixing anything and that normal for a 3 year old car."
"Terrible, terrible, terrible experience."
"On Thursday I made a call to this dealership asking about the availability of a car on their lot... only to find out that the car has been sold out from underneath me without so much as a courtesy call to notify me it was sold and to not bother coming."
"Be very careful buying into the hype. It's not as good as it seems. Would NOT buy another one."
"Now we have a car we still owe money on with a blown motor and oil filter filled with metal shavings."
Service Department
Pros:
"Great friendly service department - quick turnover."
"We had a great service appointment at Brown Daub Hyundai; Ralph greeted us with a big smile and took care of us right away."
"I'll be switching to them for any future service."
"I am completely happy with the service, and professionalism I receive at this dealer."
"It continues to be a positive experience dealing with the service department. They are professional while at the same time exhibiting that 'personal' touch."
"Service took care of it in a flash."
"They were efficient and knowledgeable. I clearly understood the work that was performed."