The Dog House Reviews Summary

Category: Hot dog restaurant

Address: 1200 N Dupont Hwy, New Castle, DE 19720, USA

Phone: +13023285380

Rating: 4.5
based on 259 reviews.

Food Quality

Pros:

  • "The hot dogs are my favorite and their cheese fries are fantastic."
  • "The footlong hot dogs are grilled and divided into 2 sandwiches, they are huge and filling."
  • "The foot long was split and grilled with added mustard, relish, and sauerkraut, a side of fries, and a huge Pepsi completely hit the spot for a lunch break!!"
  • "They make delicious specialty hot dogs, delicious cheese burgers and the best damn onion rings I've ever tasted in my life!"
  • "Their hot dogs are their own special recipe, must be tested to believe."
  • "The hot dogs are a foot long split grilled to perfection and delicious."
  • "The hotdog was fired to perfection, the fries were crispy and cooked the way fries are suppose to be cooked."

Cons:

  • "The chili was mostly sauce, not much meet."
  • "The quality of the dog itself was pretty average."
  • "I ordered 2 hot dogs and o have to say that they had absolutely no flavor."
  • "The chili hotdog was a little tiny dog with just a smear of chili on it."
  • "Not all it's cracked up to be..the chili was very bland and loose."
  • "Hot dogs aren't beef and taste and look as if they're pre-boiled with maybe 30 seconds on a grill."
  • "The hot dogs were way too salty! I didn't like the watered down chili sauce."

Service

Pros:

  • "Service was great."
  • "The staff is kind, attentive and our waitress was so friendly and funny!"
  • "Service is always fast. Order is always right."
  • "The gentleman that waiting on my mother and I was very friendly and helpful."
  • "Very courteous and knowledgeable about the menu."
  • "Service was friendly enough and it only took about five minutes to get my order in."
  • "The Staff continues to be the best asset. Friendly and fast."

Cons:

  • "Ate last night was the 1st time I was disappointed with the doghouse! The staff was more concerned with pre closing well before closing time. Uncool!"
  • "Would've got 5 stars but the lady rushing ppl."
  • "I like the food but it's obvious some of the workers are on drugs."
  • "Service is always horrible. Waitstaff are very rude to customers and each other."
  • "I was disappointed with my first trip to The Dog House...the service was slow."
  • "Seriously disappointed. If you answer the phone TAKE THE ORDER!!"
  • "Customer service is the WORST."

Atmosphere

Pros:

  • "It is such a quaint little spot with counter service."
  • "I love the gossip between customers and employees. I love the smell of the grill and the fryer."
  • "Old world charm, wonderful customer service, and a good old fashioned menu."
  • "It has that Mom and Pop family run feeling about it."
  • "You just can't beat the feeling of sitting down in a 50 year old mom and pop kind of place for a hot meal."
  • "It's a little slice of Americana that time has forgot."
  • "The atmosphere of The Dog House is exactly what you’d hope for in a classic food joint – unpretentious, welcoming, and brimming with nostalgia."

Cons:

  • "The dining area is just a counter, so don't expect seating for 5."
  • "The dining area is a counter, so there is limited seating."
  • "Went in there today. Wanted to sit down and eat but when we went to sit down at the counter it was like the Twilight zone."
  • "Only bad part about this place is the seating situation (very limited) and the cash only part."
  • "There is only countertop seating and it can be a bit of a squeeze."
  • "Space is a bit cramped, shoulder to shoulder at the counter and no additional tables."
  • "The only downside is there is very limited seating and you could potentially be rubbing elbows with a stranger."

Price and Payment

Pros:

  • "If you really dig a great hot dog and terrific fries, this is the place for you!! Easy to find, good parking, old school counter service and super reasonable prices."
  • "The prices are very good!"
  • "I still can get a quick lunch or nice dinner for $10-$20."
  • "The prices were cheaper than I expected."
  • "I can't believe how low cost their prices are!"
  • "Tasty hot dogs made just the way I liked... for only $9 and change."
  • "They do a few things, just right."

Cons:

  • "They also charge you more for using a card, WOW!!! And you don't know until you see your receipt, SHAME ON YOU."
  • "Also, it’s cash only but there’s an atm inside however, atm only works with certain banks I guess. $3 atm fee."
  • "The food is good as usual, but the prices have increased substantially."
  • "Prices are getting pretty high."
  • "Each topping like raw onions is an additional charge and the base price for a single footlong is double what it was just three years ago."
  • "Prices are outrageous."
  • "$12 bucks for two hot dogs and a drink???"

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