"Unlike competitors, Dominoes gets it right, reliably and fast."
"Lately, I've had nothing but perfect pizzas from this store, and quick delivery."
"The staff is always pleasant whether delivering or store pickup, I always have good experience."
Cons:
"Ordered again last night at 8:20pm, food didn't arrive till 10:35pm."
"We had a two hour wait for our order and it still has not arrived."
"It's now been 2 hours since I ordered pizza delivery, there is no pizza in sight."
"Over an hour and half and still hadn't left the store."
"An hour an a half after I placed my order, I called the restaurant and they told me that they hadn't even started cooking."
"I ordered at 11:15 pm didn’t get my pizza to almost an hour later!!"
"I've waited more than two hours on a weeknight and ended up cancelling my order."
Order Accuracy
Pros:
"You can count on the pizza/pasta/sides made correctly, fresh & tasty each and every time."
"Always quick, always plenty of toppings, nicely made pies."
"Never once had a wrong order."
Cons:
"I've ordered about ten times and Everytime at least 2 to 3 items were wrong or missing."
"Second time I try ordering from there they completely send us the incorrect pizza - not even close to what we ordered!!"
"First order didn't have one of my toppings and instead of telling me, opted to just not deliver it only for me to find out over an hour after the promise time when I called to see what happened."
"The pizza was 'meat lovers' but had little to no meat on it."
"Ordered 2 large pizzas one veggie and one cheese only. I got only a veggie pizza."
"They even forgot the drink, and my pasta looked half eaten."
"I opened the food....the order was wrong."
Customer Service
Pros:
"The staff is friendly and very apologetic about the issue."
"But Haley and Mrs. T from such good care of me that I changed my 1 star to a 5 star."
"Shout-out to Chante!! You really know how to make a great pizza."
Cons:
"They’ll side with the driver every time."
"I have called and stayed on the waiting que for literally an hour and a half. Then they pick up and hang up on me."
"STAY FAR AWAY. i noticed the one cooking had he nose exposed."
"This dominos is horrible!!! The workers are so unbelievably lazy."
"The staff is useless, they don’t care about making food or ever have any drivers available."
"The staff is very rude. While I was waiting for my food that I order for pick up as soon I walk into store both employees at time was working started talking about me."
"I just called and some young disrespectful girl hung up on me."
Food Quality
Pros:
"The food is great."
"The few times you will get your food, it's decent."
"My food is always hot and delicious and I order for pick up frequently."