Phoenix Diner Reviews Summary

Food Quality

Pros:

• "The food is always fresh, never precooked and never microwaved."
• "Both were very tasty."
• "The food was hot and delicious, along with excellent consumer service."
• "The food is always delicious and perfectly prepared."
• "The Crepes were delicious, I'd say they're more of a dessert."
• "The food is great. Menu is HUGE."
• "The food comes out quick and is fresh."

Cons:

• "Food was old Nd horrible."
• "The tropical crepe, for me personally it was too sweet."
• "The Greek salad was lacking."
• "Worst quality food I've ever had at a diner."
• "We took muffins home for our kids, they were stale!!"
• "The eggs were not fully cooked, slightly runny inside."
• "The food does need some condiments as well. It was very bland."

Service

Pros:

• "Server LaToya made the experience very enjoyable...attentive, bright, cheerful and sweet."
• "Service was good. Efficient and polite."
• "Service was very good."
• "Our waitress was great and the diner was clean."
• "The waitress was polite and efficient, restaurant was clean and we were greeted immediately upon walking in."
• "With a very attentive and pleasant waitress."
• "The staff is friendly, and my server Dee was very polite."

Cons:

• "No social distancing, using every table next to each other."
• "The waitress was not very friendly."
• "Service was slow and incorrect, food not prepared as requested."
• "The tall waitress was rude and nasty."
• "The waitress that was assigned to me was very rude monotone and had a very hateful look in her eyes."
• "Prob one of the worse experiences, hostess was very rude.... unrealistic wait times for both small and bigger groups."
• "The waiters kept wiping her nose, she never really came to the table."

Atmosphere & Cleanliness

Pros:

• "CLEAN atmosphere... 5 stars across the board!"
• "The place was visually stimulating with images of greek gods and parthenons throughout."
• "Place looks very clean. Very nice decor."
• "Accompanied with the retro diner decor, it's a great spot to eat breakfast, lunch, and dinner."
• "But the most I love the atmosphere, relaxing 80s music, not a lot of people, good meal, good vibe."
• "The interior is unique and very clean not like a typical diner but more like a restaurant."
• "The bathrooms are clean."

Cons:

• "Being nastily told that we have to sit and wait in the lobby for 45 minutes when the diner is empty just rubbed me the wrong way."
• "They should really update their business hours if they are gonna be rude about it."
• "It was the most foul disgust ING place ever."
• "Silverware and glasses disgustingly dirty."
• "The urine-esqe scent permeating the entire establishment certainly didn't add anything positive to the experience."
• "The hashed brown potatoes were also underdone."
• "I dreaded the bathrooms because it had poor to no circulation and draw your own sensory conclusions of that."

Value

Pros:

• "Definitely worth the visit!"
• "A great place to bring a group without breaking the bank!"
• "This was a great upbeat diner. The staff has always been friendly and very helpful."
• "Great food, reasonable prices, and friendly staff."
• "Prices were very reasonable."
• "The menu is extensive and has a variety of options."
• "Delicious food and great service! We loved talking with our server and the manager who were both really fun and took care of everything we needed and more!!"

Cons:

• "Just left wasn’t able to order due to them not accepting Apple Pay."
• "They did not have to be rude and deceitful with the bill."
• "The menu doesn’t specify certain things are extra so my bill was more than expected."
• "Expensive as well."
• "There's no reason for an additional soda charge for a refill on a fountain soda."
• "$30 for 2 burgers and a chocolate shake, not worth it at all."
• "I was just charged $15 for an omelet. The menu price was $11."