Washington Grille & Pub Reviews Summary

Service

Pros:

• "Staff was amazing and so nice!"
• "The service is very good when they are staffed adequately."
• "Very friendly and great service."
• "The staff is very friendly and moved around quickly."
• "The service was terrific, we had 3 young folks who were amazing at meeting our every need."
• "The servers are genuinely HAPPY and knowledgeable about everything on the menu."
• "Waitress staff were attentive."

Cons:

• "A little wait for service. Ordered the special. Was not what it said on the board."
• "Unfortunately, we waited at the bar to be served for almost 40 minutes."
• "The restaurant was less than 30% full and still took at least 20 minutes for the inept staff to take your order."
• "You WILL be waiting a very long time for your food!"
• "Every single time we come here the service gets slower and slower sat over an hour with reservations to get our food."
• "Service at times can be a little tough. But I think it’s due to post COVID and having a hard time getting good help."
• "The service was slow, food was not good and they forgot some of our food."

Food Quality

Pros:

• "We ordered clams casino, steamed clams and spaghetti and everything else was great and the prices are super reasonable."
• "The food is amazing and worth every penny."
• "I dare you to find a better bargain than the Steamed Shrimp appetizer!"
• "Always love their food and service."
• "Both were delicious. They even toasted the chips for the dip."
• "The food was phenomenal."
• "Both the Baked Crab and Spinach Dip for appetizer and the Broiled Sea Combo were very good."

Cons:

• "There was very little ham or prime rib on the buffet and it was so over cooked and dry."
• "Come here if you aren’t afraid of food poisoning and getting a little extra protein in your food. This place is disgusting."
• "Food is mediocre at best."
• "Others in our group had the lobster tail which was tough and the boneless wings which they didn't like."
• "Our steaks did not look like the steaks we asked for and they looked like they were cooked in the microwave."
• "For $30 ahead, the food was not up to par for the price."
• "The food was decent but the service was really bad."

Atmosphere

Pros:

• "The atmosphere is casual, warm, and welcoming."
• "They have line dancing of certain nights great for the family to go or just as a couple."
• "Went back on Saturday for Country Line Dancing and had so much fun! Highly recommended!"
• "Nice atmosphere. The food was good."
• "Relaxing atmosphere and great music too!"
• "Great atmosphere created a nice lunchtime experience."
• "This place has great food and a good atmosphere."

Cons:

• "Also they should open the nicer room. Beautiful in there compared to the stark white walls and falling ceiling tiles of the one they mostly use."
• "It's a big space and felt not so homey."
• "The atmosphere for dinner was a bit bright for my liking."
• "The place was freezing cold. Most people left their coats on."
• "Outdated atmosphere which could be overlooked."
• "The atmosphere is mediocre at best; they may want to consider sprucing up the place."
• "This place needs an upgrade on the front to draw more people."

Cleanliness

Pros:

• "The food was not only delicious, it was well proportioned and hot."

Cons:

• "I hope the kitchen doesn't look like the bathrooms😬."
• "Not very clean, noticed food underneath the table, and on my chair."
• "The place was dirty but we decided to give it a chance since we were already there."
• "First impressions started in the parking lot, where there were used drink cups and food containers in the landscaping."
• "People on local, social media pages reference the lack of bathroom cleanliness, main doors slamming because the hydraulic mechanisms are broken, and sliding doors on the patio that are not in working order."