"Finally!!!!!! A coffee shop that has it all! A cozy and warm ambience."
"The atmosphere and decor? Imagine a space where elegance shakes hands with coziness."
"It maintains a peaceful environment also."
"The vibes were also great: good music, nice space to sit and do work or chat with a small group."
"Such a lovely place in heart in of Williamsburg. The best part is the coffee and food."
"Love, love this new find! So nice and clean on the inside and garden seems like everyone is caring about the space and those inside."
Cons:
"However, overall atmosphere of the cafe was bit off from my palate. I wanted to read some books but the music here was bit loud to me."
"The music was also too loud - I would not recommend working from here if you have calls."
"Also they proclaim to be a great working cafe but the tabletops were not stable and knocked back and forth."
"It’s still hard to find a seat on the weekends."
Customer Service
Pros:
"The owner is super nice! The drinks are amazing."
"The staff is very friendly, the food was good, great vibe."
"The people working are super nice and often in a good mood (and the owners are present and attentive)."
"The friendly and helpful staff is also a huge plus!"
"Great friendly staff and the food and coffee are great. Staff make you feel welcome."
"The owner of 'Copper Mug' is very kind, He really loves and respect his customers...and the staff they're so cooperative."
"Had an amazing experience when I first visited this place and few times after I went back, while I was In NY... Every time I’m back in NY I’m going to stop by for my usual cappuccino."
Cons:
"Asked the cashier if I could get a stamp on my rewards card for ordering a tea. His response was 'OH HELL NO!'"
"The barista with short blonde hair was extremely snarky and sarcastic."
"Really good food and coffee but the staff very inappropriate eating food in front of the clients."
"Worst barista in williamburg, the lady was so mean to me."
"Their hospitality is not where it should be."
"Witnessed the owner throw out a group of people because they had a service dog. And then continued to verbally harass them outside the establishment."
Food & Drinks
Pros:
"The avocado toast here is not just a meal; it's a masterpiece."
"Their paninis were so delicious."
"The coffee and avocado toast was good."
"The iced latte, matcha, and cappuccino at Copper Mug Coffee aren't just drinks; they're liquid artworks."
"Their almond croissants are the perfect afternoon snack to hold you over until dinner!"
"The AVACADO SMASH sandwich and the spiced pumpkin latte was great."
"They have the best avocado toast ever."
Cons:
"The wifi is AWFUL so be prepared to hotspot yourself or eternally be waiting for the internet to load."
"We had heard about this place online. It did not live up to expectations."
"The food is GOOD. Nothing really special, it’s just a regular sandwich."
"Their limited vegan food options leave much to be desired."
"Their hospitality is not where it should be."
"Today I had the absolute displeasure of biting into a muffin with a STAPLE in it."
"Disappointed to see that not only do they push whey, collagen, and dairy products, but they also still charge extra for non-dairy milk."
Price & Value
Pros:
"It's where value meets quality, and your wallet breathes a sigh of relief."
"And the prices - they're not just fair; they're like finding a rare coin in your pocket."
"Prices are comparable to others in the area."
Cons:
"This is very expensive, so as a customer you expect the absolute best experience every time."
"Very expensive coffee for what they are selling."
"However, it’s very expensive. For an ice coffee and an egg and cheese with avocado and turkey bacon was 23."
"Coffee was a bit pricey $9+ for two small ice coffees."
"I got a very basic turkey wrap that was $14!!"
"Wasn’t impressed, unfortunately. Paid $7 for a totally average (and small) matcha latte."
"Only wish they didn’t charge for alt milk."
Facilities & Amenities
Pros:
"Copper Mug has a cute storefront with wide doors facing a busy street with lots of foot traffic."
"They have a big(ish) outdoor seating area to work at."
"There’s spacious seating outside, a patio in the back, and ample tables inside including standing ones and bench styles against the wall."
"There’s a nice backyard with nightlights, giant wooden tables, and enough space to accommodate a community garden."
"There's also a cute patio behind with lots of seating and wifi."
"They even had a hanger on the table to hang my purse which was something you don’t see a lot."
"It has the most seating out of all the coffee shops in the area."
Cons:
"The wifi could be better though. Kept getting disconnected even though there were only a few people with laptops."
"There's one more drawback – there are no power outlets here."