Burger Club Reviews Summary

Food Quality

Pros:

• "The full combo isn't too high of a price for the quality you get."
• "GREAT BURGERS, ONION RINGS AND PULLED PORK SANDWICH."
• "The meat was cooked to order and tasted good."
• "The burger was right where I want it (medium), juicy, tasty and ginormous."
• "Best burger in Astoria!!!"
• "Bison burger was delicious! Burger felt clean, fresh, and even healthy (lightly seasoned)."
• "The beef is high quality, and they cook it to order."

Cons:

• "Both of our burgers were overcooked."
• "Too expensive for what it offers."
• "The patty itself was flat and dry."
• "The burger had a -1 star because i ordered a medium and it definitely came out towards the well done end."
• "The buns are very heavy and dry."
• "The cooks never seem to fully season the meat."
• "Unfortunately, both of the burgers were over cooked with no red/pink whatsoever."

Service

Pros:

• "The wait staff are courteous and patient."
• "The staff was friendly and attentive."
• "I had a genuinely highly attentive server who was incredibly gracious as well."
• "Service was quick and friendly!"
• "Service is professional and excellent."
• "Service was prompt and accommodating."
• "The servers were polite and helpful."

Cons:

• "5 minutes after my delivery was supposed to arrive I got a call from the restaurant that my order would be at least another hour."
• "The first time the driver quite aggressively argued with me that I was wrong."
• "Service was quick but not many smiles."
• "The staff seemed rude - again maybe they were having a rough/off day."
• "Service was very disorganised, waited for 10 minutes for any help."
• "The service was completely absent."
• "After paying for dinner with my debit card before I had the chance to tip my waitress looked at my ticket and then said 'you dont have a tip on here it's not included in the bill' which was very rude and unprofessional."

Ambiance

Pros:

• "The place itself is clean and airy with lots of natural light."
• "Ambiance is cool."
• "Large open dining area is nice with window view of street for people watching."
• "Great atmosphere with open door seating."
• "Its a friendly environment and there are options to sit outside practically on the sidewalk."
• "The decor is fun with retracting garage door walls on two sides."
• "The walls open up during warmer months and create a great atmosphere."

Cons:

• "The only thing I didn't like was the shared wooden bench. It was a little rickety, and I felt every vibration of the person behind me."
• "I was super unimpressed by their drink selection."
• "My only complaint is the mason jars smell funky."
• "Unfortunately, it can get warm inside since the air conditioning isn't cranked up all the way when the walls are opened."
• "The AC was horrible. It's 90° out now!"
• "The seating layout could be better."
• "The fries are never that great when compared to the burgers."