"Juan represented the brand well. May he be blessed in his career with you all."
"The salesman are great and very friendly, and I am happy with my new pilot."
"Everyone there was so friendly."
"Mark the car dealer was very nice, attentive and answered all our questions without being pushy."
"Carlos Torres at Honda of Abington was incredibly polite and professional."
"I had an exceptional experience with Carlos at Honda of Abington while purchasing our first car."
"I had such a fantastic experience with Sussman Honda."
Cons:
"Was very disappointed in our visit to this dealership."
"I quit having maintenance done there years ago due to the dealership’s high pressure tactics and big bills."
"The service center was awful. They initially misdiagnosed my car."
"Avoid Honda of Abington unless you want the 1975 kick the tires and buy right now or get out experience!"
"The dealership failed to respond to three attempts to make contact in order to schedule recall work."
"Unprofessional staff unable to replace a tire professionally."
"Appointments are difficult to make in a timely manner. Usually, there's a two to four week wait to get your car seen."
Car Buying Experience
Pros:
"Great experience finding the right car for the family."
"Thanks Honda of Abington for getting my first car in USA."
"I Highly recommend him if anyone needs any help or anything with a car, he kept it straight forward and simple with me which was very much appreciated."
"I ended up with the exact car I wanted at a price that I was comfortable with."
"It was quick, hassle free and they were not pushing you into getting a vehicle right away."
"I bought my first Subaru here! I met with Derrick Ferrell and it was a big shift from the other dealerships."
"I had the best experience purchasing a new car at Honda of Abington."
Cons:
"Do not buy any car from this Sussman."
"Every aspect of my purchase from this place has been a nightmare, but the crowning achievement is that they appear to have lost my title."
"Purchased a 2024 pilot from Jose yesterday, and although it started out a little slow (not Jose’s fault), and my trade value was a bit off, it got better as time went on."
"We are then informed that the car has already been sold."
"I would not recommend this dealership."
"Finally he told us that this 'deal is getting too weird we don't want to do business with you.'"
"The glowing 5-star reviews look somewhat suspicious alongside the 1-star reviews."
Service Quality
Pros:
"They actually put together my fragmented key, drove at the TJ parking lot and were able to restart my car and bring it to the dealership."
"I think so much of this dealership I will even go back there for service even though it's an hour away."
"They were honest and upfront with their pricing and were true to their word."
"Very professional very transparent, service was excellent."
"We are servicing our 2 cars (Hondas) for the last 8 years at Sussman Honda, and it was always great quality, great service."
"All work was always completed very quickly. Great experience all around. Highly recommend."
"I'm very happy with the service."
Cons:
"Next issue was oil change, the next day I notice oil leak under the car on my garage floor."
"They definitely knew this was a problem if they did the thorough inspection they claim to do on trades before reselling."
"Purchased a used car with bad rear bearings which will cost over $500 each side to fix."
"This dude is horribly inefficient!"
"Horrible dealer! Service is bad!"
"Worst service department EVER."
"The car's registration is expiring tomorrow and they don't know what happened to the title."