Koi Hibachi & Kitchen (Indian Head Road, Toms River, NJ) Reviews Summary

Food Quality

Pros:

• "Food was delicious service fantastic."
• "I ordered hibachi steak and chicken lunch special. It was delicious."
• "The sushi was amazing, the cook made the steaks to perfection."
• "Food is incredible."
• "The food was fresh and certainly the best we have had to date."
• "The fried rice was amazing."
• "The food was absolutely delicious and so fresh."

Cons:

• "The food was a little on the bland side."
• "Everything was horribly salty."
• "The fried rice was terrible, bland and no color."
• "Broth was tasteless as was the rice & noodles."
• "Food is mediocre quality that won’t satisfy you like you hope."
• "The food had no taste, the chef forgot my scallops for my Shrimp and Scallop diner."
• "The hibachi has no flavor, dry plain noodles, chicken has no flavor."

Service

Pros:

• "We were seated quickly."
• "The wait staff was super-attentive, even with a busy night."
• "The service was unbelievable courteous and fast, we had our meals in no time."
• "The staff was so friendly, courteous and attentive from the second we stepped in the door."
• "The owner and staff are friendly people."
• "Service was friendly and fast."
• "The service was attentive, but not invasive."

Cons:

• "The waitress never checked back with us, dirty plates were stacked on the table and never removed."
• "These people are disgusting human beings to take advantage of someone who is dying and bluntly lie and accuse us of stealing food."
• "The girls that work there made us feel very rushed to eat and leave."
• "We felt rushed by the server prior to the chef taking over."
• "Some of the servers are not polite."
• "Our server also seemed pretty miserable."
• "The servers were hovering around and made us feel uncomfortable."

Atmosphere

Pros:

• "Great place beautiful atmosphere and great little museum of some great Japanese historic items and information!"
• "It was beautiful inside, well decorated and so clean."
• "The atmosphere is unique, sort of like PF Chang’s."
• "Plenty of room, you're not sitting on top of each other."
• "Beautiful place kept super clean."
• "Great service and atmosphere."
• "The restaurant itself is really beautiful and super clean."

Cons:

• "Some idiots closed the lights on a group while they were cutting cake for a birthday party."
• "I always feel we are being rushed when we go there."
• "The experience was very rushed."
• "Everything was horribly salty."
• "Stay away from their Chinese food and hibachi."
• "The sushi was mediocre and lacked flavor, and fell apart easily."
• "The ramen was the worst I’ve had in my life."

Value

Pros:

• "After we moved a very sweet greeter brought us a $10.00 voucher."
• "Great lunch special price."
• "For $80 we were able to have 2 sushi rolls, dinner and dessert."
• "Food was delicious. Always fresh and presentation so delightful."
• "Food was delicious."
• "Best sushi in ocean county hands down."
• "The food was wonderful!"

Cons:

• "PLUS THEY DO NOT SERVE Alcohol !!"
• "I think $2.50 for a soda without a free refill is a lot."
• "Koi has been our first choice for years, but as of recent prices have gone up and quality has gone down."
• "Priced a bit high but you get what you pay for."
• "The Peking Duck I ordered came with feathers on it."
• "This place is scratched off my places to go list....definitely NOT Benihana's!"
• "I don’t think I know of another hibachi restaurant that offers BYOB."

Additional Features

Pros:

• "We also enjoyed the little 'museum' area afterwards."
• "Also has impressive Chinese statues with horses and a Chinese exhibit in another room."
• "Tony, who was our chef - catered to our toddler. He made balloon animals."
• "The kids sat at one large table and the adults sat at the other. One of the chefs even started making balloon animals for the kids after dinner."
• "They have about 1/3 of the restaurant on display as a museum area, and it was gorgeous!"
• "There is a beautiful mini museum filled with Japanese artifacts, clothing and samurai swords to visit before or after dinner."
• "Love the atmosphere they had large Chinese statues on display."

Cons:

• "Now I have no sushi to eat until they reopen! :("
• "When I called them, they told me to call Door Dash Customer service and ask for a refund. No apologies. No nothing."
• "I'll never go back there I don't ever need someone to tell me how much I should tip!"
• "I also don't appreciate the servers running out behind me or verbally announcing out loud that I HAVE to tip more."
• "In my lifetime have never been told to leave a restaurant table because some idiotic manager's perception of seating arrangements."
• "THE WAITER WAS NOT HELPFUL ON KNOW THE FOOD!"
• "I will not order from here again."