Momoya Upper West Reviews Summary

Price

Pros:

• "For the price we paid it was well worth it."
• "The lunch specials are a good deal for NYC."
• "They have a daily special at ~20$ which is cheap for the area."
• "Sushi 🍣 was super fresh and prices were reasonable."
• "Excellent quality sushi that doesn’t break the bank."
• "It is pretty pricey but they have a lunch special that made it a bit more affordable."

Cons:

• "Mediocre sushi for a very high price."
• "If the price was more reasonable I would have given them a pass."
• "Very overpriced for such cheaply made sushi."
• "Overpriced for awful quality."
• "This place is a little pricey, even for this neighborhood."
• "You’ll pay a premium."
• "It’s just… ok, but at a higher price than ok should be."

Service

Pros:

• "The service is great, we were waiting a little long for our table to be ready and the host gave us each 2 free drinks."
• "Service was nice and efficient!"
• "Our water was never even halfway empty and when my boyfriend dropped a chopstick, they had a new pair in his hands before he sat back up."
• "The servers are super nice people. Very accommodating and sincere."
• "Good friendly service."
• "The staff is lovely."
• "The service is amazing."

Cons:

• "A word to the wise: avoid ordering delivery from Momoya on the Upper West Side unless you enjoy a suspenseful evening devoid of food."
• "I used to like momoya but after too many order mistakes (missing items or wrong items) I've decided I won't be ordering or eating at this place anymore."
• "Our waitress was friendly but sooo slow and kept forgetting stuff."
• "But the service was very very very slow."
• "The only disappointing part of the meal was the Yellowtail Ceviche."
• "The waitress told me they only make the cocktails that are on the menu which is odd when there’s a big bar."
• "Our server was super stressed - she practically slammed down the check and left without even a 'Thank You'."

Food Quality

Pros:

• "Great decor, good selections of drinks and food."
• "The food was well prepared and tasty."
• "Some of the best and freshest sushi I’ve had in nyc."
• "The sushi and rolls are consistently good tasting."
• "The sushi and sashimi combo tonight was exquisite! The combination of textures and flavors were absolute perfection."
• "The sashimi was super fresh and the presentation of the plates was very nice."
• "The sushi tasted fresh and delicious!"

Cons:

• "The rice is terrible and they add too much wasabi."
• "There seemed to be a very strong smell or taste to the octopus."
• "This is definitely not authentic Japanese food."
• "It's never a good look for a sushi restaurant when there is the smell of fish wafting about."
• "Barely any ingredients in the rolls, so it didn’t hold together."
• "The maguro (tuna) tasted like blood and was so rich I couldn't eat it."
• "The sushi did not smell or taste fresh."

Ambiance

Pros:

• "Great sushi spot on the upper west side with beautiful interior."
• "The darker lighting that restaurant has combined with the wooden panel design, mellow music and candles throughout gives the place a very relaxing feeling to it."
• "The beautifully decorated space creates a captivating atmosphere."
• "The atmosphere here is really nice and chill."
• "Relaxing ambiance, perfect lighting and lovely music, felt stylishly New York in the best way possible."
• "The decor was really cool and the presentation of the food was beautiful."
• "Clean and comfortable space with a striking wooden design on the walls."

Cons:

• "Sitting outside was kind of a nightmare. The homeless came right up to our table a couple times begging for money."
• "It was extremely disappointing to not have my daughter's birthday acknowledged in spite of putting in a note in OpenTable."
• "The atmosphere looks like but the quality of food is overpriced for what's it's worth."
• "Entrance was the giveaway - looked like the entrance to a homeless shelter."
• "Nose levels are on the loud side."
• "The waiter stood over me, ensuring that I left a tip, and even displayed displeased facial expressions when I decided not to leave a tip exceeding 20%."
• "The service was exceptionally terrible and horrific."

Management

Pros:

• "Everyone works there is genuine honest people dedicated to provide the best service possible."
• "They were accommodating for a wheelchair."
• "Good options for people with food allergies and dietary restrictions."
• "Shubha was an amazing server, she made sure we were taken care of throughout our entire dining experience!!"
• "I love this place the food is wonderful every time the service is impeccable and the atmosphere is calm and pleasant."

Cons:

• "And, they are very covid-compliant!"
• "Just because an employee is wearing gloves doesn't mean you're safe and doesn't mean there is no cross contamination!!!"
• "They said they would give refund and they never did."
• "They added $20.00 extra tip on my bill after I signed!"
• "The rolls we ordered were missing ingredients listed on the menu."
• "THIS IS UNCLEAR... when I got my food it was not what I ordered, it was either that the menu was unclear or they gave me the wrong meal."
• "Now it is a shadow of its former self."