Alice Bakery & Confectionary Reviews Summary

Category: Bakery

Address: 129 S Main St, North Wales, PA 19454, USA

Phone: +12676138380

Rating: 4.7
based on 138 reviews.

Customer Service

Pros:

  • "V friendly staff 👍🏼"
  • "The owner Dennis Darr and the rest of the staff is super friendly!"
  • "Loved their staff who was ready to humbly and promptly answer my questions about the ingredients of breads that they had as we don't eat eggs."
  • "Nice atmosphere. The staff is kind and always trying to please you."
  • "The service is excellent, personable, and will probably give you a hard time if you come in more than once."
  • "The staff are always super friendly and helpful."
  • "The staff is very nice, funny, and pleasant to talk with."

Cons:

  • "The owners should be embarrassed by these degenerates that work for them on the weekends."
  • "No apology from the owner or manager."
  • "Extremely slow service."
  • "It's around $15-$20 for lunch if you get a drink and a dessert, it seems like too much money to spend for really bad service."
  • "Amount charged was more than listed on the menu. When we inquired about this, owner started yelling, calling US rude and told us to never come back!"
  • "Employees here are incompetent and a bit unsanitary."
  • "It takes them 10-15 minutes to come to your table to take your order."

Food Quality

Pros:

  • "The chocolate croissant and almond amaretto croissants are personal faves."
  • "Alice Bakery made the most beautiful macarons for our wedding, and we were so incredibly thrilled with the outcome."
  • "Everything is fresh, delicious and made to perfection."
  • "The mushroom soup is absolutely delicious and delectable!"
  • "Amazing cakes and cupcakes, excellent sandwiches and mouth-watering fresh breads."
  • "The Crunchy Turkey Avocado is one of the best sandwiches I’ve ever had."
  • "The chocolate croissant is x100 times better than any I've ever had."

Cons:

  • "But then I go to pick everything up and not only is the cake icing put on the wrong way (it was supposed to be smooth but the entire cake was swirls), it was also not even decorated."
  • "The quiche was flavorless."
  • "Tastes ok but for the price, I think there are better bakeries."
  • "To top it off I was served raw chicken on top of my salad."
  • "Mine on the other hand was not. For the size of the crossaints (they were pretty big) and seeing hers I was disappointed when I realized there was a fairly small piece left and I hadn't gotten any chocolate."
  • "The cake wasn’t that good and the cupcakes were stale!!"
  • "Service is slow and the smell of bleach is a bit off putting when you are trying to enjoy a light bite and afternoon tea."

Ambiance

Pros:

  • "A gem of a local business in North Wales quickly making a name for itself, Alice Bakery and Confectionary is a gourmet bakery with a special touch on everything that it makes."
  • "Cozy looking spot."
  • "The place has beautiful shaded outdoor seating and such an enjoyable atmosphere for a nice lunch."
  • "Little seating area which was just perfect for me to sit an enjoy lunch alone."
  • "Cozy vibes in an upscale small village atmosphere."
  • "It's such a cozy establishment with beyond welcoming staff."
  • "Alice bakery has seating inside that is not cramped and tables outside for when the weather is nice."

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