"They have a large selection of buns and pastries at decent prices."
"All of their pastry and cakes look really tasty as well!"
"Fantastic place. Tons of pastry options, most with traditional Japanese flavors."
"They have something for everyone - doesn't matter if you like sweet, savory, salad, sandwich, coffee or tea they have a lot of different options."
"So many different options to choose from! Definitely unique in the variety that they offer."
"Find lots of baked goods filled with red bean, green tea flavoring, fruit..."
"A variety of fresh sweet and savory snack breads..."
Cons:
"Be sure to get there early because breads sell out quickly."
"The items don’t seem that fresh despite having come right when they opened."
"Items do get sold out 1-2hours before they close every day so act early!"
Matcha Flavored Items
Pros:
"The red bean cream matcha crepe was so soft and creamy and the iced matcha latte wasn’t too sweet and has a strong matcha flavor."
"Try all the matcha fun things!"
"Both tasted so good! Strong flavor of matcha/rasberry."
"Love their iced matcha latte!"
"I loved the matcha crepe - the red bean complimented the matcha really well."
"Got a matcha croissant and these things sell so quickly, so get them in the morning or early afternoon because they’re really tasty!"
"Their matcha crepe is one of my staple go to's."
Cons:
"Matcha AnPan would’ve been better if any of the matcha were incorporated into the dough...it was just a green mess on top."
"The matcha roll was a bit spicy which I thought was very weird."
"The crepe lacked matcha flavor and almost tasted like nothing."
"I really wanted to love this place... but the matcha parfait... was a huge disappointment."
"It was actually a little too creamy for my taste."
"Both cakes were very dry and stale. The cream between the crepes was watery."
Service and Staff
Pros:
"Staff are kind and courteous too."
"Also, super helpful staff. Helped me get into the store, as I needed some assistance due to some mobility challenges."
"The staff are very professional, friendly, hard working, and kind."
"The customer service on the phone was excellent."
"The service and people have been great too."
"The service was friendly, fast and efficient and dining area was clean."
"The staff at Takahachi Bakery are very welcoming and helpful."
Cons:
"The staff are completely changed and not welcoming at all."
"Minus one star for unhelpful worker..."
"The staff also seemed a bit unenthusiastic, just rushing you through your order as quickly as possible without making you feel welcome."
"The pink haired worker had to keep asking her coworker to get the answer."
"Prices are a little high and the counter help could be friendlier..."
Ambience and Cleanliness
Pros:
"Truly a lovely, cozy little spot."
"The seating arrangements is so comfy and relaxing."
"There is a nice seating area in the back. Perfect for relaxing."
"Very relaxing perfect place to read and snack."
"Great customer service and cozy place to have some baked goods and tea with friends."
"A nice, quiet little Japanese bakery in Tribeca."
"Charming ambience and efficient ordering and check out."
Cons:
"So nice to have one of the Chinatown bakeries so close to my office but quality is non-consistent and the place is a bit disorganized."
"And as a bakery store, they should clean the rust/mold in their bathroom, that’s really making me nervous."
"First time here and AC is broken. It’s so hot in there."
Price and Value
Pros:
"Great Value! Good Coffee."
"Everything is reasonably priced and the service is kind as well."
"For both it was $8.50 with tax, super yummy lunch."
"Pleasant staff and great prices too."
"Maybe the only Asian bakery in Manhattan that’s fairly priced!"
"They have good matcha products and bakery items and are fairly priced!"
"Prices are low $4 a half sandwich and pastries at $2.50."
Cons:
"Prices are a little high..."
"The large drink here are pricy and actually quite small so keep that in mind."
"Their stuff is definitely a little pricey, but with good reason. Really high quality and unique."
"Things are a little expensive here (at least the cakes are towards the higher spectrum)."
"A little expensive but very tasty!"
Product Freshness and Quality
Pros:
"The bread was slightly sweet and the inside was creamy and yummy."
"The chestnut mousse cake is wondderful -- nice nutty, sweet flavor that isn't too overpowering."
"One of my favorite bakeries! My friend lives in the area and bought a miso cookie for me to try --- absolutely amazing."
"Delicious pastries that are not too sweet and a pleasant place to enjoy them."
"The bread tastes just like the bread in Europe."
"Freshly made. You can actually see them making them."
"Fresh and delicious pastries."
Cons:
"I'm assuming COVID is what's causing them to serve all their products in individually-sealed bags, but it takes the 'warm, bakery freshness' aspect away and replaces it with a 'meh' store-bought product."
"The cake was somewhat dry. I guess the cake had been out for a few days."
"However the bakery items that were pre wrapped were very cold and they didn't offer any kind of way to heat them up."
"Disappointing. The items don’t seem that fresh despite having come right when they opened."
"Both cakes were very dry and stale. The cream between the crepes was watery."
"I bought a yuzu an pan, a coffee cake, and a chocolate matcha ball. I literally threw all three items away after one bite. Stale and disgusting."