"Raspberry cake is unassuming but exquisite (buttery, soft, melts in your mouth)."
"Definitely the highlight is their cardamom buns."
"The cardamom bun is the bomb!"
"These cardamom and cinnamon buns are amazing! So much better than anything else available in NYC."
"Their pastry = highest quality and perfect taste."
"The Seeded Crackers are addictive and full of flavor."
Cons:
"The pastries are good, but their bread is not to nourish the body and soul, it is to massage the rich man's ego with it's commodity pricing of $22/loaf."
"Bought cardamom bun and blueberry crumble. It doesn’t taste the same as in Stockholm."
"Cardamom bun does NOT live up to the Swedish/Danish standards, it’s nowhere near as flaky and wonderfully subtle and balanced as the likes of Andersen & Maillard."
"How dare you charge $5 for a croissant that is half size of what it should be and is not even a real one."
"This was a real disappointment as I had previously visited one of the London locations where I had a moist and flavourful saffron bun, whereas here the cardamom bun was EXTREMELY dry."
"The baguettes are far from real ones, very flat and not shaped, the dough is too sour."
"Croissant was basically bread, was not flaky at all."
Customer Service
Pros:
"Quality is always a little extra and I'm perfectly fine with that cause it also comes with great customer service."
"Everyone here has been so lovely, so pleasant, so gracious, happy."
"The staff were nice as well."
"The ladies were so kind, and we spoke to the pastry chef who was happy to chat with us for a few minutes."
"The cashier was very nice person and was answering my questions with pleasure."
"The staff was very helpful."
"Staff is very kind and the manager was able to smooth over a miscommunication with the delivery courier."
Cons:
"The waiter put two almond buns on my tab and when I mentioned I had only one towards the end, they behaved as if I made a mistake!"
"Man behind the counter was extremely rude, won’t be coming here again."
"Also the European ladies who work here are on a power trip, saw one of them yell at a woman sitting on one of the chairs outside waiting for her husband to buy something."
"Unfortunately, the atmosphere was not welcoming."
"Next time Im making sure to NOT deal with the person with the glasses."
"Their service was not helpful (when I went a few weeks ago), they lacked knowledge of the products they were selling including their ingredients, and the line was very slow."
"They serve out rudeness with the breads."
Price & Value
Pros:
"One iced latte and croissant will run you over $11, a low price to 'travel' to Sweden for a pastry tasting ;)"
"So a little pricey, but it's up there with other high end European bakeries ~5 bucks a pastry..but..at least you get what you pay for."
"Both were $6 each which is on the pricier side but worth the try!"
"Prices are as expected!"
Cons:
"Ugh, so expensive and the insta/meat packing crowd really bum me out, but it’s so worth it."
"Ridiculously Overpriced!"
"Other negative fact is that 5$ is just too much for such a small pastry."
"Two breads for USD11+! Inflation is crazy.."
"But the prices impressed me. For instance: I paid for 1 loaf of bread - kind of briks shape... I was charged - attention - $25 (!!!)."
"Prices are a bit on the high side, not a place to bring the family as $$$$$ add up very quick."
"Prices were a bit too much for the quality."
Ambiance & Location
Pros:
"Pretty interior with a fun view of the kitchen, and nice seating."
"The location is a bit out-of-the-way for me as a Brooklynite, but I intend to go back as often as I can."
"Everything is neat but not too neat, the buns are displayed and arranged in nice rows that you can admire through their large glass windows."
"Lovely little bakery."
"Also, the service is always great, no matter if it's busy or not and the place is really cute."
"Gorgeous space and fabulously temping aromas!"
"It’s calm, peaceful, a lot of earth tons that keep your eye relaxed and not too aggressive."
Cons:
"Sometimes they run out of tables inside around 8–9, which, y'know, normal."
"The entire batch looked over baked."
"They didn’t have many pastries around the time I came which seems unusual because it was a weekday around 3pm."
"14st location has so many staff but service is mediocre."
"Upon entering this bakery you'll feel a mild gust of rustic Scandinavian bakery vibes."