787 Coffee Reviews Summary

Coffee Quality

Pros:

• "The coffee is just remarkable."
• "Very good drip coffee available here! Staff I have dealt with has been so nice and warm every time."
• "Good quality coffee."
• "The coffee was indeed smooth, well roasted and delicious."
• "Great 100% Puerto Rican coffee."
• "Their signature roast is very sweet and bold."
• "The coffee tastes like the coffee in Puerto Rico."

Cons:

• "Generally good coffee! However I’ve had bad coffee there - depends on who the barista is."
• "However, $5.00 for a basic drip coffee (with a LOT of grounds at the bottom) is whack."
• "One of the worse mocha I had."
• "I drink regular coffee and it’s so amazing that this place never have regular coffee. Coffee shop with no regular coffee always we ran out at 8AM in the morning."
• "I would not come back because the coffee was extremely sweet."
• "The only complaint is that the design of the to-go cup is really bad because the lid couldn’t stay so 1/3 of our coffee spilled on us."
• "Decent mocha latte, but blown away by $12 for a small(12oz) cup of coffee!"

Service

Pros:

• "The service is awesome, all the baristas are just so amazing and super friendly."
• "The friendly service delivered by Zoey!"
• "Shout out to the excellent customer service we got as well."
• "Staff is super friendly and kind."
• "Staff is incredibly friendly and knowledgeable."
• "The baristas michael and zoey were so kind and helpful."
• "The staff is friendly and super helpful."

Cons:

• "The barista sometimes won't ask if I live around the neighborhood and charges that full price instead of the discount but will ask the person after me."
• "The fact that the associate was a bit rude and refused me a restroom service after offering to pay for anything sucks!"
• "They try to upsell you to buy rum infused beans and proceed to charge you 9 dollars for a coffee."
• "Great coffee place, however, staff can use a little more training on welcoming guests with more friendly greetings, smiles and by not looking like they are talking about clients behind the bar."
• "When I asked for a new one the cashier told me no."
• "I ordered two caramel macchiato iced lattes, which we did not get."
• "Whats the point of employees shutting down the espresso machine 40 minutes before you close… Bad service, bad policy."

Ambiance

Pros:

• "Being the OG 787 in NYC. This is home for many locals in the community!"
• "Super sweet staff and really nice environment to sit and hangout."
• "Cozy atmosphere and the barista was super sweet."
• "The swings were a 10/10 highly recommend."
• "Amazing atmosphere, wonderful people, stellar coffee."
• "Love supporting this local gem."
• "This is literally the nicest coffee shop I have ever been to."

Cons:

• "While the space to sit and do work is a bit small."
• "Their space isn't large."
• "Gets a little tight to just hang out / loud to have private conversations so don't plan on that unless it's an off-hour."
• "This place is the below me and I refuse to go."
• "No more neighbors discounts because of greedy CEO! Brandon is NOT for humans!! Do not support this company."
• "edit: posted my review for the wrong location. However, this location is shady."
• "I never felt so uncomfortable with my gender in my life until now."

Price

Pros:

• "I got americano for $3.25."
• "Got a random 10% discount. Thanks!"
• "Prices vary from $3 to $5."

Cons:

• "It’s pricey here but for genuine quality."
• "By far the most expensive Americano I've ever bought in the city."
• "Unique shop and atmosphere, but high price for coffee and merchandise($40 for a tshirt)."
• "Such a scam and not even good."