Savvy Bistro and Bar Reviews Summary

Staff and Service

Pros:

• "The staff was very hospitable and owner Dwayne went out of his way to make sure our experience was perfect."
• "The owner and the bartender Kiaya was warm and friendly."
• "We were greeted by Samantha she was so sweet the hostess … we sat at the bar and Kay was fast with getting us our mimosas and was very knowledgeable about the menu."
• "Lavina & Julian’s service was amazing. They were attentive, kind, hospitable and knowledgeable of the menu."
• "The staff was very accommodating so everyone ended with a meal they enjoyed."
• "Nicky. She was super awesome!!! Her professionalism and friendly demeanor were unique qualities that you don't see in many servers."
• "The servers were amazing- so sweet and attentive."

Cons:

• "Our complaints were greeted by the staff OPENLY laughing at our grievances."
• "The male staff are disgusting and disrespectful in every way possible!"
• "Our waitress would go and sit down to chat with her coworkers every time she left our table."
• "The lady who stands at the front with tablet to confirm your reservation is also not very friendly or attentive."
• "One of the male staff kept rubbing himself on female's bottoms every chance he got, and when the females told him about himself, he ignored it and acted as if he didn't hear!"
• "Not sure if the woman was Management but she was very rude."
• "Our first server a woman named Apri was extremely rude."

Food Quality

Pros:

• "The food was a 10/10. It was amazing."
• "Chef Cliff, tasty dishes, I enjoyed every bite."
• "So affordable so great a real local restaurant with real food and real people."
• "The jerk chicken tacos and the jerk chicken spring rolls are delicious 😋 Just a heads up, it’s spicy."
• "The food is absolutely to die for."
• "The food was so good - most of the table had chicken and waffles, and I got chicken and grits."
• "The food was of course incredible. I had the salmon Caribbean tacos, crab sliders, and the sweet chili wings."

Cons:

• "Food portions were not worth it."
• "It just seemed like everything was pre made and then reheated up."
• "The fried chicken was a mess with uneven coating and seemed microwave hot."
• "The food was absolutely disgusting and subpar."
• "The Red Velvet Waffles that come with the Chicken & Waffle Meal are horrible."
• "The shrimp Mac taste like old fish."
• "The rice & peas was actually rice & beans. Terrible.. literally no taste."

Ambiance and Atmosphere

Pros:

• "They also have a photo op spot by the bathroom that you have to check and snap some Instagram content in-front of."
• "The DJ was great we danced until we walked out the doors."
• "The atmosphere, the food, the service made me feel like I just hopped on a flight and landed in the Caribbean!"
• "The atmosphere was so nice."
• "The food, service and music were all a vibe!"
• "What an awesome spot with a great vibe, indoor/outdoor seating, unreal music."
• "The music and vibes were everything."

Cons:

• "The AC was barely working that day so the poor servers were sweating like pigs and so we’re we!"
• "The hookah smoke in an enclosed restaurant was absolutely too much! It was disgusting."
• "It’s incredibly difficult to talk to the workers because of how loud the music is and how small the space is."
• "The atmosphere was not at all welcoming. Giving—very much judgmental vibes from the guests."
• "The downside is it’s a very small location so when it’s packed it is packed!"
• "It's a hole in the wall... no space for anything... everyone is on top of each other... it was musty in there."
• "However, I did have a few cons, where we were seated had a few flies flying around, and landing on us and our food."

Management and Organization

Pros:

• "The restaurant did a great job of accommodating our large group, which ended up being smaller than expected at the end of the day."
• "Management is very professional and accommodating."
• "We had a large group reservation for a bday celebration. Well organized, professional, and friendly."
• "Aaron made the experience even more memorable with his attentiveness and his warm personality."
• "I also appreciated the manager took the time to speak about any issues afterwards."
• "The restaurant staff called me to confirm a few times, which was great; and they were super friendly as far as making any sort of adjustments that I had when it came to the reservations."
• "Despite a slight hiccup, the owner, management and staff were attentive and swiftly resolved the matter, going above and beyond to ensure our accommodation."

Cons:

• "To make reservations with this place was made way more complicated than it had to be."
• "The manager that was outside was rude and left a bad taste in my mouth before I even entered the establishment."
• "The manager is so unprofessional."
• "I received a call from someone who proceeded to threaten me that if all of my guests were not there at the scheduled time we would be seated outside."
• "At 4:09 pm, we were told to leave by the original woman with the blonde hair."
• "Server Nikki wasn't very informative to be an acting manager."
• "AWFUL customer service. I went for brunch at 12 pm and they weren’t prepared at all for customers."