Raising Cane's Chicken Fingers Reviews Summary

Cleanliness

Pros:

• "They also clean the tables with alcohol wipes and it made me feel sanitary."
• "The restaurant was clean and my food was hot and you can tell the food is fresh."
• "The location was relatively clean for how busy it was on a Sunday night."
• "Super great atmosphere. Food is FRESH, homemade lemonade is FRESH. Bathrooms are CLEAN."
• "The interior was very clean and well kept."

Cons:

• "Location is great… mind you it’s in the city and trash is all over the outside of the restaurant."

Service

Pros:

• "The staff were a well oiled machine."
• "Service is blazing fast."
• "The service! I'm being totally honest with you when I say there hasn't been a visit where I have not walked out literally amazed at how friendly they are at this location."
• "Staff were all nice and happy to help with whatever I needed."
• "Customer Service was Awesome as well."
• "Service is always friendly and fast."
• "The team that closed on 9/15/2023 was professional, efficient and knowledgeable."

Cons:

• "We waited an hour for a mobile pick up order."
• "Yesterday was excited to try canes after seeing all the hype. Got there at 10:30pm after a 30 min ride, just for them to be closed."
• "A little slow for my liking I'm standing there for like 20 minutes all these people just walking around."
• "But what really sealed the experience was the rude cashier who looked me in the eye & ignored me after I waited in line to reasonably inquire about my mobile order pickup."
• "The young girl screamed in the phone 'BECAUSE WE CLOSED AT 11:00' and hung up. Rude people."
• "Food is good but staff is consistently really really slow."
• "This was maybe the worst experience I’ve ever had eating out. Ordered at 6:03, promised time 6:18."

Food Quality

Pros:

• "The chicken fingers and fries were fresh, hot and crispy."
• "These strips really were delicious! The sauce was amazing!"
• "The quality of the chicken was phenomenal... Juicy, perfectly cooked plus the sauce just makes the food delicious."
• "These carefully sourced chicken pieces are brined for 24 hours to retain juiciness, then hand-battered and breaded to perfection in a cook-to-order fashion."
• "Chicken came out quick and was hot, well-seasoned, and very crispy."
• "Chicken was moist, sauce was delicious, garlic bread and fries were good."
• "Wildly crispy chicken tenders."

Cons:

• "Nothing amazing about that sauce ketchup and mayo mixed and no seasoning."
• "The chicken that was very soggy and extremely greasy the breading fell right off."
• "Definitely the worst fried chicken from all the fast food chains."
• "The batter on some of the tenders was soggy."
• "The tenders are bland."
• "First off the chicken direly lacked flavor and seasoning, pretty much had no flavor and needed the dipping sauce."
• "Crispy fresh chicken with little to no flavor."

Atmosphere

Pros:

• "Super great atmosphere. Food is FRESH, homemade lemonade is FRESH."
• "The atmosphere was very nice."
• "Nice large interior. Staff seem nice."

Cons:

• "The and atmosphere wasn't great because, while the shop was designed to take orders from one end and for people to get their food from the other, sitting in there would be uncomfortable."
• "There was about a 10-minute long line and honestly, it wasn't worth the wait."
• "They have you standing outside the store with a big unorganized group of people while you wait."
• "Loud atmosphere and curt, assembly line, bordering unfriendly service."