Address: 451 Mt Pleasant Ave, West Orange, NJ 07052, USA
Phone: +19732506155
Rating: 4.4
based on 124 reviews.
Food Quality
Pros:
"The food from this bagel shop rivals that of esteemed culinary establishments."
"Let me start by saying that the food from Bagels by Jarrett speaks for itself."
"The bagels were absolutely delicious, with a perfect balance of chewiness and flavor."
"These bagels are fantastic. They’ve got the perfect crunch on the outside and softness on the inside that every bagel SHOULD have."
"Everything they do here is SOLID. Definitely check it out."
"Bagels by Jarrett does not offer 'Just' the best bagels you can find anywhere. It also has a diverse menu of absolutely perfect meals."
"Everything I've ordered has been delicious."
Cons:
"The bagel itself was mediocre at best. Very dense and the texture on the outside felt store bought."
"Do not bother with their gluten free 'bagel' because it's nothing even remotely close to the real thing."
"The regular bagel was very stiff and tough when I cut it in half for her."
"One of the most disappointing bagels ever."
"Bagels are okay but are subpar compared to other bagel places in the area."
"The bagels are not good. They are similar to Panera bagels."
"These bagels were tiny and very dense. They had the consistency and taste of homemade playdough."
Service
Pros:
"He's very new so there's a line but it moves very quickly."
"Jarrett’s kitchen & service staff are courteous."
"The people who work there are also very nice."
"Service was super quick, online ordering was a breeze."
"A smiling and friendly young man brought out the food, very pleasant and great service."
"Service was fast and friendly."
"The crew are energetic, passionate, and deeply care about the experience."
Cons:
"Evidently they can’t take a little constructive criticism. Stop going after your customers who leave negative reviews."
"You are not allowed in the store and ordering has to be done through their website."
"They don't even have real sausage."
"Don't know why it's curbside when the waitress comes out to take order with no mask."
"Called to order.... but they only do curbside ordering. Why not answer the phone?"
"COVID paranoia. Still not letting people inside as of October 2nd 2022 due to 'Covid' and bc it’s 'just easier' per the roaming girl in the parking lot!!!"
"How sad." (In response to the owner's attitude towards negative reviews.)
Price
Pros:
"You get your money's worth."
"The prices are perfect for the amount and quality of what you get."
"I would happily pay a little extra knowing I'm supporting a small business that treats their employees well."
"THE PRICE IS THE PRICE!!! Don't argue it! These are hands down the best bagels (and chicken salad) EVER!"
"I do NOT agree with some of the price complaints, the prices are listed beforehand there's no surprise here."
"If the prices scare you, TRY IT. And keep quality in mind AND portions! Easily most items feed 2 if not more."
"At first when I saw the pricing I was taken back but after experiencing the food, it's totally worth it!"
Cons:
"Folks I know who have been here like the food; but some, as do I, find it a bit pricey."
"Just seems pretty pricey for a small portion."
"$26 for a turkey club? I don't know what's more insane: the price of the turkey club or the fact that I ordered it."
"I'm giving them 2 stars for quality, but the price is not worth a second trip."
"Over priced and OK quality food. Save your money and go elsewhere."
"I am only giving this a 4 star review as opposed to a 5 because I'm having trouble getting over the price."
"This can be mostly forgivable if their bagel sandwiches weren't the most expensive ones in the area."
Atmosphere & Ordering Process
Pros:
"It’s an industrial chic, clean, modern vibe with an everything seed WALL on the outdoor windows."
"Service was quick and efficient, the facility was sparkling clean and aesthetically pleasing, and the music was great too!"
"The store itself had a warm and welcoming ambiance, making it a great spot to enjoy a quick bite or catch up with friends."
"You could see he cultivates an environment of respect, fun, exploration, and enthusiasm among his staff."
"The curbside/online ordering makes everything a breeze, and all the employees I’ve encountered have been a delight."
"Super friendly staff, great covid precautions."
"The curbside pickup was very quick and the employee was super nice."
Cons:
"This place is a fever dream. There are so many things wrong, structurally."
"To each its own but this place just screams health hazard."
"It's unfortunate to hear that the mayor's actions have caused some harassment to the establishment."
"The windows are covered with paper so you can’t see inside. What are they hiding?"
"I don’t mind the curbside aspect but the fact I can’t see inside is just weird... This place just screams health hazard."
"The store is only open a few days a week and has limited hours."
"It would be better if they have a sign displaying the specials and/or a large whiteboard to show you what items are available."