"Their bagels are so hard to resist. They are fresh and scrumptious."
"Bagels are always nice and fresh."
"Delicious bagels: chewy but soft, fresh and warm at the same time."
"Bagels are soft, fresh and well seasoned!"
"The bagels themselves are fresh and delicious."
"The toasted everything bagel with cream cheese was amazing! Best bagel I've ever had!"
Cons:
"One of my bagels was a little undercooked in the Center."
"The bagel is definitely not made in house, and it felt like it was 'toasted' in a microwave."
"where is the bacon at?? i ordered a bacon egg and cheese with hashbrown and i only got the second half?? no bacon…"
"The everything bagel was very lightly seasoned... Nothing to write home about."
"Came in here recently to try and egg bagel with egg. I was expecting the bagel to be out of this world delicious but I kind of got disappointed."
Service
Pros:
"The staff were SUPER friendly and helpful."
"Service is sweet and friendly, bagels, cheese, muffins and coffee are wonderful."
"Customer service is impeccable."
"Staff very, very friendly - great service."
"Service is quick and friendly."
"Staff is really friendly, even when the place is busy."
"Everyone at bagel & schmear is so pleasant and they always greet you with a smile on your way in and wish you a great day and weekend on your way out."
Cons:
"One of the guys was a total jerk."
"The cashier was extremely rude and made such a big deal about Apple Pay for absolutely no reason."
"The cashier then proceeded to yell (!!!!!) at my friend saying that she went through the card minimum with my friend the other day."
"Just overall really unimpressed with the lack of hospitality."
"Guy charged us and forgot that we ordered a muffin, despite it being his error refused to let us pay on card again as he has a minimum (didn't have cash on us)."
"Dear future customers, be prepared that will charge you more than it actually costs."
Price
Pros:
"What a bargain but the best part is everything was delicious even the coffee was exceptional."
"It is affordable and taste good!"
"The prices didn't break my bank account."
"Prices are reasonable, too."
"Cheap breakfast items, awesome bagels and many spreads to choose from."
Cons:
"I was a bit shocked at the house bagel special price but maybe I shouldn’t have been. It was bagel and lox, for $16."
"Expect to pay ~$20 (with drink) but that’s everywhere in NYC."
"It was a great bagel, and the house special checked all the boxes, but I couldn't help but feel like it was on the spendier side for a single bagel sandwich."
"Been coming here for +5 years now... The prices are outrageous."
"Significantly overcharged me claiming that phone order prices are different than the ones posted online."
Variety
Pros:
"They have a lot of different cream cheese flavors, a lot of different bagel flavors, wraps smoothies juice sandwiches coffee wraps."
"They have a plethora of items to add to your bagel."
"The menu was so big and the prices were really good, I wish I could try the rest of the menu."
"They have plenty of options for bagels, including salt, onion, even pumpernickel."
"Three words: tofu cream cheese! And they have scallion and vegetable flavors, very tasty!"
"All the different items and toppings are great."
"You can choose between a variety of bagel dishes."
Cons:
"So to start off my religious values don’t allow me to eat pork... there’s clearly bacon/ham."
"where is the bacon at?? i ordered a bacon egg and cheese with hashbrown and i only got the second half?? no bacon…"
Location & Ambiance
Pros:
"This is a nice little bagel shop."
"What a lovely hidden gem."
"Cute authentic bagel spot!"
"This place is totally the real deal! Local's place, not fancy but that's what I absolutely love about it."
"Very tiny store but exactly big enough for everything you're looking for in a great breakfast and lunch spot."
Cons:
"The location is hidden by horrible scaffolding and you must know the address so you can locate this great foodie place."
"Very long queues with a tiny interior."
"It gets packed here so be prepared to wait a while."
"Gets very crowded during morning rush hour."
Payment & Ordering System
Pros:
"Line was nearly out the door, but they moved through it in about 10 minutes."
"I was still in and out in what felt like 5 minutes."
"Quick service even though they were super busy."
Cons:
"The only negative for me was $6 minimum to use a card and bagel itself will come out to $4.90."
"Walked 30 minutes to get 1 bagel and they wouldn’t accept credit card for under $4!"
"The only downfall was the ordering system; even though it’s 'NY style' it’s confusing to guests without a rope to know who’s in front of who and who’s already ordered and who’s waiting to pay."
"There was not really a line for ordering, so it was kind of chaotic."
"For orders of $10 or less, it's cash only."
"Under $6 requires cash though :("
"Guy charged us and forgot that we ordered a muffin, despite it being his error refused to let us pay on card again as he has a minimum (didn't have cash on us)."