The Bagel Experience Reviews Summary

Bagel Quality

Pros:

• "Best bagels in the Poconos."
• "It was everything a bagel should be."
• "Their bagels are fantastic and the coffee is good too!"
• "These are some of the best bagels I've ever had, and I grew up in NYC (the supposed bagel capital of the world)."
• "The bagels are so delicious, crusty outside and soft on the inside with every spread you can imagine!"
• "This bagel place is the closest you'll get to NY bagels."
• "The Bagels are always so fresh and simply delicious."

Cons:

• "This was the worst bagels I have ever had."
• "Best bagel sandwiches ever. Except today, my everything bagel has way too much salt."
• "Ordered a bacon egg and cheese on a roll the roll was so dry I couldn't swallow it."

Service

Pros:

• "Delish bagels. Courteous service."
• "Went on a Saturday morning... Quick service despite a long line."
• "Really nice staff too."
• "Staff is always friendly and the owner is a great guy."
• "The staff are usually nice."
• "fast friendly service."
• "The staff are very friendly & the place is always clean."

Cons:

• "She was outright rude and terrible from start to finish."
• "I watched my order sit on the counter for well over 20 minutes."
• "I left without my order after another 25 minutes."
• "Horrible they forgot my bagel and still charged me for it, and then when I called to let them.know one will answer the phone."
• "Would not answer phone after numerous calls."
• "I'm usually satisfied with service and bagels but today was not the day."

Atmosphere

Pros:

• "Love yall, great customer service and the owners are down to earth, caring honest, good people!!"
• "To me, this is what 5 star is all about."
• "It's definitely an experience! In the best way ever! I love walking in and being punched by the warm aroma of bagels and breakfast, maybe some coffee thrown in."
• "Absolutely love this place. Bagels are top notch. Super friendly staff and the place feels like family."
• "This is a very friend establishment!"
• "Absolutely recommend everyone to visit. Best Bagels in the Poconos Area."
• "If you’re looking for a fresh, crispy, fluffy bagel then you need to stop by THE BAGEL EXPERIENCE!!"

Cons:

• "There's no seating and can become packed in a matter or minutes."
• "Always crowded, no where to sit, barely enough room to stand, never answer the phone when you try to call ahead."
• "The place is too small they run out of stuff all the time."
• "My only quandary about this place is the entrance and counter. It's set up for a few people to enter but it's always a zoo."
• "The only negative to me is the size. It can get tight in there."
• "The place is too small... No place to sit lines are ridiculous."