K1 Speed - Indoor Go Karts, Corporate Event Venue, Team Building Activities Reviews Summary

Staff and Service

Pros:

• "Our host/party coordinator was Harley, and I can’t say enough good things about her."
• "The staff was super friendly and helpful."
• "Staff is very knowledgeable and friendly."
• "The staff handled everything great."
• "Employees like Kayla, who’s knowledge, charismatic and friendly..."
• "The staff was very knowledgeable, professional and helpful from the register to the racetrack."
• "The staff at this place goes above and beyond to make sure you have a great time."

Cons:

• "The staff were very rude to us despite none of us breaking any rules."
• "The employees wouldn't get off their cell phones when we complained and we're very rude."
• "Terrible experience. Very unprofessional in handling disputes caused by them."
• "The guys that help on the race track moved like snails and seemed very uninterested in the happenings."
• "The Horsham staff was disorganized and unhelpful and unprofessional."
• "The staff doesn’t know too much about when things will happen or change."
• "Wouldn’t come here again even if you would pay me, I don’t know who hired bunch of teenagers to work here, their customer service is beyond unacceptable."

Facility and Cleanliness

Pros:

• "Very clean & well kept facility."
• "Facilities were clean as well."
• "The facility seems updated and is clean and friendly."
• "This place is awesome. Huge place, super friendly and helpful staff. Super clean place and has hand sanitizer stations all over..."
• "The place was clean, Track was great, Kart very good."
• "The place is extremely clean!"
• "Very large, clean and awesome facility."

Cons:

• "Everything is super dirty and/or broken. Bathrooms should be condemned."
• "The bathrooms seem relatively clean till you use the plumbing. Sink pressure was non existent."
• "They are under construction, only one track open, all previous memberships are no longer valid, and the bathroom plumbing isn’t even operational."
• "Gone severely downhill since K1 took over. No reservations, rude customer service, bathrooms were gross."
• "The ladies' restroom was a disaster."
• "It’s trash and dirty."
• "The arcade area was just one strip of games, most of them were out of order."

Price and Value

Pros:

• "You basically get around 30 minutes of racing for around $40 - $50."
• "Always a great time! Purchased the package for $10 races for 90 days was worth the money!"
• "Fairly priced for the number of races."
• "Staff on site was great, prices were fair and we all had a great time!"
• "If you enjoy speed and competition, for a decent price and overall experience, this is a great place!"
• "The place is clean and affordable."
• "Would be 5 stars if it was more affordable."

Cons:

• "Great location and can be seen easily when you are on the highway.. unfortunately it is a bit pricey for the location and games available."
• "CRAZY expensive."
• "It is also completely overpriced."
• "The $45-per-kid price tag was way too high."
• "Between the high prices (basically $20-25 per 5 mins on the track) and the tiny, overcrowded tracks, I will not be coming back."
• "It's very expensive. For 2 people going for 2 races, it's gonna be over $50, with each race being less than 10 minutes."
• "The front desk was trying to sell us the expensive package, a family of four with 240 dollars."

Safety and Equipment

Pros:

• "Safety is a priority."
• "Cars are fast and fun to drive."
• "The go karts are FAST!"
• "Every employee is nice and the karts are way more decent than gas ones."
• "The track and carts are well maintained."
• "The karts are responsive and evenly matched."
• "The track is a good size and the cars are clean and look new."

Cons:

• "I was rear ended at full speed by a 200 lb 'boy' enough to knock the wind out of me and cause bruises later that night."
• "Enjoyable, but there is some deferred maintenance to be taken care of with the karts."
• "Very overpriced with unprofessional employees who don’t care about people’s safety."
• "On safety, half of the karts I rode had seatbelt issues."
• "Multiple friends, myself included were almost badly injured when one kart in particular kept shutting completely down mid race."
• "Go karts performance was too inconsistent among the 4 different karts I rode."
• "They were hyper aggressive, ramming into us over and over again, even after being warned multiple times."

Experience and Enjoyment

Pros:

• "Kids enjoyed racing the karts."
• "A really fun place for all!"
• "Fast paced action for the whole family the speed of the go-karts make you think you're in real pro league go-kart..."
• "Incredibly fun! The sign on the front door saying this is addictive couldn’t be more spot on!"
• "Speedway is our children's favorite place to go!"
• "A very fun time to have with either family or friends!"
• "It was really fun and enjoyable."

Cons:

• "Not family friendly. I wanted to introduce my kid to go karts on the mini track where we could all race together, but it wasn't open despite it being a Saturday."
• "Negative, Minus, Zero ⭐️ !!! So you are a business, offering not one but several activities yet only one of them is available."
• "The 'arcade section' is not even worth the mention."
• "They took away ax throwing, and the little mini go karts for kids."
• "The arcade area was just one strip of games, most of them were out of order."
• "If you want to race, this is not the place, tracks are too short and narrow you will not be able to overtake."
• "The races feel very controlled and restricted, the flag rules are virtually non-existant (no yellow or blue flag)..."