RPM Raceway | Race Play More Reviews Summary

Customer Service

Pros:

• "Giovanni at the front desk. Answered all my questions and was satisfied."
• "The staff is sooooo pleasant which is so refreshing."
• "The manager, Jarly, was so helpful with questions and really did a great job at talking us through the ins and outs of the racing experience."
• "Jarly GSR one of the manager is Great guy that will help you with anything."
• "If you’re planning an event at RPM do yourself a favor and talk to Barbara."
• "Today we met Eric the owner and he is absolutely phenomenal!"
• "One of the head management josh was doing an amazing job walking around seeing how everyone’s experience was."

Cons:

• "Unfortunately I had a bad experience yesterday with my companion."
• "Worse experience ever."
• "Awful service. 'Food and Grill' is a joke."
• "Done off the staff is great, but others need to be retrained on how to provide better customer service."
• "The staff were unprofessional and not helping at all."
• "The customer service was slow and non responsive."
• "Unfortunately the customer services is very bad."

Facilities and Entertainment

Pros:

• "The overall ambiance of the place was vibrant and energetic."
• "The lanes looked clean and the area was well-maintenance."
• "The go-carts, while looking slower from the top viewing section were actually very quick."
• "You could literally spend all day at RPM, and I love that it’s fun for all ages."
• "Great place for birthdays, where they have a separate area, oh AND bowling too!!"
• "They also have bowling and arcades, including VR and simulators."
• "This place offers a fantastic combination of thrilling go-kart racing, exciting arcade games, and enjoyable bowling."

Cons:

• "It's overpriced and disorganized."
• "Races are super short, track is tiny, impossible to overtake."
• "Service at the bar is atrocious. Had to ask for a beer 4 times before it actually came."
• "The race itself is way strict they'll slow your car down on almost every turn."
• "Half the arcade games don't work and when they do work it's missing balls or the item button doesn't work so you don't get to play right."
• "Many of the games were either out of service or 'ate' your credits."
• "We spent money on using the arcade only to find half the machines broken."

Value for Money

Pros:

• "You can enjoy the same thing in half the price on this Stamford RPM location on each Wednesdays."
• "The food was really good and cheap!"
• "Got a Groupon which included a decent amount of stuff for a night out."
• "The food was delicious and the prices were extremely reasonable."
• "Amazing we would like to go back and they are less expensive."
• "Great customer service. Would return and recommend."
• "We love this place for the family."

Cons:

• "It was way overpriced and the race I didn’t really enjoy because the set up was very short."
• "This might be the fastest way to spend $200."
• "Very unhappy. It was way overpriced and the race I didn’t really enjoy because the set up was very short."
• "Food Is bit over priced."
• "Drinks can be a bit pricey."
• "The prizes for ticket-related machines were very overpriced."
• "The food was not good and overpriced."

Food and Beverage

Pros:

• "Good appetizers and full bar with couple IPA beers available."
• "The food was good too, and I really liked how cheesy the pizzas were."
• "Bar and food is pretty good."
• "We ordered, wings, chicken tenders, drinks and pizza and they brought them to us in the bowling section."

Cons:

• "We ordered total of 5 pizzas and two of them (pepperoni) were 45 minutes late and some of the kids were leaving and didn’t got a chance to eat."
• "Unfortunately the service at the bar was terrible."
• "Food service sucks they are really missing out on that."
• "The pizza takes so long they told me It holds them up."
• "Service at the bar is atrocious. Had to ask for a beer 4 times before it actually came."
• "The food was not good and overpriced."