Trader Joe's Reviews Summary

Staff and Service

Pros:

• "The staff is always so sweet and helpful."
• "The employees are so awesome!"
• "They have a very knowledgeable and helpful staff with amazing products!"
• "The workers are all happy to help and friendly."
• "The PEOPLE WHO WORK THERE WERE AMAZING."
• "Very friendly employees. Extremely helpful."
• "Staff is always friendly and helpful."

Cons:

• "also it looks like managers walk around 'profiling' people…. wonder if people go there to steal a lot."
• "unfortunately had a very disappointing experience. The service provided by the staff, particularly by Julie, was incredibly unsatisfactory."
• "Firstly, Julie was not nice at all and dismissive towards customers."
• "The cashier, Jess M. scribbled on her hoodie in marker, had such a nasty attitude."
• "I was waiting in line and a customer cut right in front of me. Cashier didn't say anything. REALLY rude."

Store Layout and Organization

Pros:

• "Very well organized during the pandemic."
• "Well organized place. Has a wide selection and has everything a trader's joe would have."
• "The store is clean and well organized."
• "This store was bright and clean with nice wide aisles."
• "The store is spacious, bright, and clean."

Cons:

• "Sometimes navigating the store can be treacherous due to the crowds."
• "Still don't understand parking lot or service in store very difficult to get around in both."
• "I wish there was more room to move around, as I got pushed and shoved and sneered at by the very busy customers."
• "Very small, no fresh greens (all bagged and pre cut), not much selection."

Product Selection and Quality

Pros:

• "Everything is delicious and prices are right!"
• "Great sushi and the staff is great, very knowledgeable and sweet."
• "Their 14 oz. 'Joe' medium roast coffee beans yield an extraordinary, complex cup of coffee, a great value at $4.99."
• "Food is good."
• "The food is always fresh and I find that their produce lasts longer than other grocery stores."
• "They have a wide variety of delicious, reasonably priced items packed into a little store."
• "Great selection of unique food and tasty staples at process that won't make you flusteted."

Cons:

• "Low prices, sometimes crowded but tends to run out of the food you are looking for. Variety can be lacking."
• "Only good thing is the fruit and vegetables. Everything is prepackaged and frozen."
• "I honestly dont see what all the hype is about since some catagory choices are limited."
• "The fruit sucks - I’ve decided to not buy fruit here ever again."
• "Very good prices but some of the products are not so great."
• "They don’t have the range that other TJ’s have which is disappointing."
• "i thought that i have found my new to go trader joes till i got home and the bread was stale and the flowers were old….."

Pricing and Value

Pros:

• "The prices are fabulous."
• "The prices are great, especially in NYC where everything is too expensive."
• "I had bought 20 items and only spent $58, I was pleasantly surprised at how great the prices were."
• "Love the selections. Love the prices."
• "Always reasonably priced and quality is always up to par."
• "I love Trader Joe's. They have the best deals and the happiest, friendliest employees."
• "Love Trader Joe's! Top quality products at very reasonable prices."

Cons:

• "I was underwhelmed. This store is overrated and the prices are just ok."
• "Its expensive place better go to ShopRite or aldi."
• "Some things are priced well while other’s are clearly overpriced."
• "Used to be reasonably priced even during the pandemic. The prices are completely jacked now and not as many options."